Books published by John Wiley & Sons Inc

A practical and complete resource for students, researchers, and practitioners of housing designTransforming Issues in Housing Design delivers a comprehensive vision for the design, philosophy, psychology, efficiency, and constitution of housing. This collection of articles explores many of the most pressing and relevant issues related to the ongoing transformation of housing design.Twenty-two contributed chapters discuss the past and current state of housing design, how it evolved to become what it is today, and, finally, how it may unfold in the future. A team of global experts presents the most up-to-date research and a diverse and illuminating collection of examples to highlight housing design around the world.Readers will also find:* A thorough introduction to modern housing design and how it relieves and contributes to various social and economic problems* Insightful explorations of the built environment, interior architecture, urban design, sustainable living, space planning, and more* Practical discussions of a theoretical framework to make sense of housing design concepts* Complete treatments of concepts, research, and built projects from a diverse range of communities and culturesPerfect for architects and students of urban studies, interior design, and architecture, Transforming Issues in Housing Design will also benefit those who design, research, and teach housing.

A comprehensive overview for directors aiming to meet their cybersecurity responsibilitiesIn Cyber Guardians: Empowering Board Members for Effective Cybersecurity, veteran cybersecurity advisor Bart McDonough delivers a comprehensive and hands-on roadmap to effective cybersecurity oversight for directors and board members at organizations of all sizes. The author includes real-world case studies, examples, frameworks, and blueprints that address relevant cybersecurity risks, including the industrialized ransomware attacks so commonly found in today's headlines.In the book, you'll explore the modern cybersecurity landscape, legal and regulatory requirements, risk management and assessment techniques, and the specific role played by board members in developing and promoting a culture of cybersecurity. You'll also find:* Examples of cases in which board members failed to adhere to regulatory and legal requirements to notify the victims of data breaches about a cybersecurity incident and the consequences they faced as a result* Specific and actional cybersecurity implementation strategies written for readers without a technical background* What to do to prevent a cybersecurity incident, as well as how to respond should one occur in your organizationA practical and accessible resource for board members at firms of all shapes and sizes, Cyber Guardians is relevant across industries and sectors and a must-read guide for anyone with a stake in robust organizational cybersecurity.

The most up-to-date entry in America's #1 all-time best-selling personal tax guide J.K. Lasser's Your Income Tax 2024: For Preparing Your 2023 Tax Return delivers practical and hands-on guidance for everyday people preparing to file their taxes for the 2023 calendar year. You'll find timely and up-to-date info about the latest changes to the US tax code, as well as worksheets and forms you can use to make filing your taxes easier. You'll get the most current insight on how to maximize your credits and deductions, keeping more money in your pocket and out. In the latest edition of this celebrated and best-selling series, you'll find: Special features that walk you through the most recent Tax Court decisions and IRS rulings that determine how your deductions and credits will work Simple tips and tricks on how to properly file your taxes, as well as tax planning strategies that save you and your family money Brand new info about the latest legislation from Congress and how it impacts youTrusted by hundreds of thousands of Americans for over 80 years, J.K. Lasser's Your Income Tax 2024 is the perfect resource for everyone looking for the latest and most up-to-date personal tax information to make filing their next tax return a breeze.

Your expert guide to preparing for the Certified in Cybersecurity exam The CC SM Certified in Cybersecurity Study Guide is your one-stop resource for comprehensive coverage of ISC2's entry level Certified in Cybersecurity exam. This Sybex Study Guide covers all the exam's domain competencies. Prepare for the test smarter and faster with Sybex thanks to 4-color, illustrated content full of visual prompts, assessment tests that validate and measure exam readiness, objective maps, real-world examples and scenarios, practical exercises, and challenging chapter review questions. Reinforce and remember what you've learned with the Sybex online learning environment and test bank, accessible across multiple devices. Get prepared for the Certified in Cybersecurity exam with Sybex. Coverage of 100% of all exam objectives in this Study Guide means you'll be ready for each of the 5 ISC2 Certified in Cybersecurity domains: Security Principles Business Continuity (BC), Disaster Recovery (DR) & Incident Response Concept Access Controls Concepts Network Security Security Operations Interactive learning environment Take your exam prep to the next level with Sybex's superior interactive online study tools. To access our learning environment, simply visit www.wiley.com/go/sybextestprep, register your book to receive your unique PIN, and instantly gain one year of FREE access after activation to: Interactive test bank with a bonus practice exam to help you identify areas where further review is needed. Get more than 90% of the answers correct, and you're ready to take the certification exam. 100 electronic flashcards to reinforce learning and last-minute prep before the exam. Comprehensive glossary in PDF format gives you instant access to the key terms so you are fully prepared. ABOUT THE CERTIFIED IN CYBERSECURITY PROGRAM Certified in Cybersecurity demonstrates your knowledge of the foundational skills and abilities required in an entry- or junior-level cybersecurity role. It proves your understanding of fundamental security best practices, policies, and procedures.

A comprehensive review of the latest developments for tax-exempt organizations engaged in joint ventures In the 2023 Cumulative Supplement to the fourth edition of Joint Ventures Involving Tax-Exempt Organizations, veteran tax attorney Michael I. Sanders delivers an essential update to the premier text on the subject of joint ventures with tax-exempt organizations. You'll discover every relevant and recent development in the liability of, and consequences to, exempt organizations participating in joint ventures with for-profit and other tax-exempt entities. This authoritative guide offers unmatched access to relevant IRC provisions, Treasury regulations, IRS rulings, relevant judicial rulings, and legislative developments that impact exempt organizations considering or involved in joint ventures. You'll also find:* Sample models, checklists, and numerous citations to Internal Revenue Code sections, Treasury Regulations, case law, and IRS rulings* Suggestions for structuring joint ventures and minimizing the risk of audit or penalties Written by a recognized expert in this complex and rapidly evolving field, the 2023 Cumulative Supplement is a must-read resource for tax attorneys, accountants, and professionals working with tax-exempt organizations.

A thorough overview of research on aging-related cognitive conditions, with helpful resources for students, clinicians, and practitioners Population science addresses health from a community-based perspective, informing our understanding of the social determinants of health in diverse populations, with the goal of increasing health equity for all. Population Science Methods and Approaches to Aging and Alzheimer's Disease and Related Dementias Research aims to introduce readers to population health and health equity in the context of aging-related research. With an emphasis on minoritized, limited English proficient, and low-income communities, this book covers the conditions that lead to disparities in cognitive health as we age--and how those disparities might be addressed at a community level. Each of this book's edited chapters includes learning objectives and discussion questions to facilitate active learning. Readers will gain a foundational knowledge of the population science framework, as well as a newfound compassion and an understanding of meaningful next steps toward equity. Researchers and practitioners alike will discover new directions for reducing health disparities among older people and engaging in prevention for aging-related conditions.

Lose weight, build lean muscle, and boost daily energy levels without giving up your favorite foods. Macro Diet For Dummies teaches you everything you need to know to master the popular meal plan that has helped athletes, celebrities, and people just like you build lean muscle and lose fat for good. On the macro diet, you track macronutrients instead of calories, so you know you're giving your body the correct balance of daily nutrients to feel energized, strong, and healthy. And the great thing is that, as long as you balance your macros and meet your daily goals, you can eat whatever you want. You'll reach your weight and health goals without feeling deprived of your favorite foods. Macro Diet For Dummies is a jargon-free guide that provides all the tips and tools you need to develop your own macro-based dietary plan and maintain it for life. Learn to find the best macro balance for you and prep delicious and satisfying meals that will help you get where you want to be. Read about macronutrients and why they're so important for weight loss, better body composition, and optimal health Learn how to determine the macro balance that works best for your body and how to calculate the precise amount of carbs, protein, and fat that you need each day Use free tracking tools to monitor your daily intake and keep your program going strong Get 30+ delicious recipes that will put you on the path to macro success Thanks to this easy-to-follow Dummies guide, you can lose weight, make your fitness goals easier to reach, and lead a healthier life.

Written and edited by a team of experts, this exciting new volume discusses the various types of energy storage technologies, the applications of energy storage systems, their role in the real-time operation of power markets, and the operational issues of modern power systems, including renewable-based generating sources. The worldwide energy sector, specifically power generation, has undergone a huge transformation in recent years, and the focus is to make it sustainable, environmentally friendly, reliable, and highly efficient. As a result, a significant share of highly intermittent but clean renewable sources is being integrated into the power system using advanced technological components. The higher penetration level of renewable energy sources (RESs) has increased the active power generation share in the grid but reduced the total rotating system inertia. This high reduction in inertia brings new challenges and technical issues to the operators of modern power systems and impacts the stability and security of the grid. The stochasticity of these renewable sources also poses a big challenge to the efficient operation of the power system. Electrical energy storage systems help to manage such issues and challenges that occur due to the intermittent nature of RES and can play a big role in the smooth and reliable operation of the power system. The applications and opportunities to use storage on the grid are growing due to the improvements in energy storage technologies, and flexible regulatory frameworks. Technological developments have made it possible to use batteries and other Energy Storage Systems (ESSs) for managing the operation of the power system. This book aims to illustrate the potential of energy storage systems in different applications of the modern power system considering recent advances and research trends in storage technologies. These areas are going to play a very significant role in future smart grid operations. This book discusses the various types of energy storage technologies and promotes the applications of ESSs in the performance improvement of modern power systems. Whether for the veteran engineer, new hire, or student, it is a must-have for any library.

Praise for Mindshift "Mindshift is an essential read that reframes challenges as stepping stones to greatness. Embrace the unknown and become a leader who forges paths toward a better future. Brian Solis isn't just a trusted voice, he's a trailblazer who has repeatedly transformed organizations. This book is a powerful guide on 'how' to make a significant impact. Let this be your blueprint to inspire and lead the change our world desperately needs."--Kara Goldin, Founder and Former CEO, Hint Inc.; Wall Street Journal bestselling Author of Undaunted; and Host of The Kara Goldin Show "Brian Solis lays out an actionable plan for leaders to succeed in times of unprecedented change. This book gives you the tools to move your team forward regardless of the storms that come your way. You don't need extra funding, resources, or equipment to achieve big things in times of uncertainty...all you need is a Mindshift."--Alison Levine, Adventurer, Explorer, and Mountaineer; New York Times bestselling Author of On The Edge; and Faculty, Thayer Leadership at West Point "Step into the world of Mindshift, where leading futurist and expert trend-tracker Brian Solis presents a clearly written, highly prescriptive guide on mastering the art of foresight. While predicting the future may seem impossible, Solis proves otherwise in this must-read book!"--Whitney Johnson, CEO, Disruption Advisors; and Wall Street Journal bestselling Author of Smart Growth: How to Grow Your People to Grow Your Company "It's hard to argue against the need for a dramatic shift in how we think and act to thrive in a world reshaped by the disruptions of a world pandemic, OpenAI, and more. But how to actually do it remains a challenge. Brian Solis offers motivation and a guide to make change and innovation happen. Mindshift is an invaluable resource for leaders at all levels."--Amy C. Edmondson, Novartis Professor of Leadership at Harvard Business School; and Author of Right Kind of Wrong: The Science of Failing Well "As Henry Ford is reported to have said, 'Whether you believe you can do a thing or not, you are right.' In this entertaining, optimistic and useful book, Brian Solis offers a way to break out of what's expected of you, to end limiting beliefs, and to get ready to learn and master things you might not have thought were possible with tools and approaches we probably have lying around the house! I particularly appreciate the deft interweaving of examples from business for sure, but also from popular culture and daily life. You won't want to miss this!"--Rita McGrath, Author of Seeing Around Corners: How to Spot Inflection Points in Business Before They Happen

The best way to prep for the CS0-003 CySA+ certification exam and hone your practical cybersecurity skillsetIn the newly updated 3rd edition of the CompTIA CySA+ Practice Tests: Exam CS0-003, veteran information security experts and educators Mike Chapple and David Seidl deliver an effective and efficient collection of study resources for the challenging CompTIA Cybersecurity Analyst+ (CySA+) certification exam. In the book, you'll find 1000 practice questions, complete with answers and explanations, covering every domain tested by Exam CS0-003.You'll hone your skills in security operations, vulnerability management, incident response management, and reporting and communication, improving your ability to detect and respond to malicious activity on the job and dramatically increasingly your chances of success on the CySA+ exam. You'll also get:* Techniques for threat hunting and the collection of threat intelligence* Strategies for effective incident response processes and activities, ensuring you're able to react appropriately to cybersecurity incidents at work* Complimentary access to Sybex's superior online test bank, including all the practice questions you need to review and test your knowledge before you walk into the exam roomPerfect for anyone studying for the CompTIA CySA+ CS0-003 certification exam, CompTIA CySA+ Practice Tests: Exam CS0-003, Third Edition, will also benefit IT security practitioners looking to test and improve their skillset.

Prepare for the CompTIA CySA+ certification exam with the official and updated study guide for Exam CS0-003In the newly revised third edition of CompTIA CySA+ Study Guide: Exam CS0-003, a team of leading security experts and tech educators delivers comprehensive and accurate coverage of every topic and domain covered on the certification exam. You'll find clear and concise information on critical security topics presented by way of practical, real-world examples, chapter reviews, and exam highlights.Prepare for the test and for a new role in cybersecurity with the book's useful study tools, including:* Hands-on lab exercises and an opportunity to create your own cybersecurity toolkit* Authoritative discussions of each exam competency, including security operations, vulnerability management, incident response management, and reporting and communication* Complimentary access to Wiley's proven library of digital resources, including an online test bank, bonus questions, flashcards, glossary, and moreReduce test anxiety and get a head-start learning the on-the-job skills you'll need on your first day in a cybersecurity career. Or augment your existing CompTIA Security+ certification with an impressive new credential. Fully updated for the newly released CS0-003 exam, CompTIA CySA+ Study Guide: Exam CS0-003, Third Edition is an essential resource for test takers and cybersecurity professionals alike.

While there are many textbooks on the market that cover geotechnical engineering basics, Geotechnical Engineering: Unsaturated and Saturated Soils, Second Edition is unique in that it is the only textbook available that is rooted within the three phase unsaturated soil mechanics framework. Written by world-renowned, award-winning geotechnical engineering expert Dr. Jean-Louis Briaud, this Second Edition offers the most comprehensive coverage of geotechnical engineering topics on the market from theory to real-world application. This new edition includes new chapters on tunnels, earth dams and embankments, and instrumentation. An all-new case studies chapter features well-known projects such as the Washington Monument, Seattle airport, Eiffel Tower and many more. This edition will include solutions to the end-of-chapter problems. From site investigation and geophysics to earthquake engineering and deep foundations, Geotechnical Engineering is an ideal resource for upper-level undergraduate and graduate courses as well as practicing professionals in geotechnical engineering and soil mechanics.

ARCHITECTURAL DESIGN WITH SKETCHUPThe most complete reference for anyone using SketchUp, fully updated to cover the latest features, with a new chapter on drawing preparation using LayOutThis newly updated and revised Third Edition of Architectural Design with SketchUp covers all the topics that students and professionals use daily, such as 3D modeling, extensions, photorealistic rendering, and drawing preparation. It features more than fifty easy-to-follow tutorials that first brush up on the basics of the program and then cover many advanced workflows (including digital fabrication and scripting), offering informative text and full-color illustrations side-by-side to clearly convey the techniques and features any reader needs to excel.The leading guide to SketchUp for architects, interior designers, construction professionals, makers, and many others, Architectural Design with SketchUp is the key resource for students using SketchUp in a course or studio, and professionals looking for a thorough desk reference that covers the latest SketchUp features.Topics covered in Architectural Design with SketchUp include:* 3D modeling and design approaches with SketchUp, such as conceptual massing, geo-based modeling, component-based assemblies, point-cloud- and script-based modeling.* Creating stunning photorealistic renderings and presentation-ready illustrations from your SketchUp models and using LayOut for 2D graphics and construction-documents.* Using extensions to enhance SketchUp's core toolset and provide advanced functionality.* Making physical objects from your designs with common digital fabrication tools, such as 3D printing, CNC fabrication, or laser cutting.* Differences between SketchUp Pro, web, and iPad versions, and integrating SketchUp into workflows with other BIM software and various Trimble products and services, such as Trimble Connect.This Third Edition of Architectural Design with SketchUp includes hundreds of full-color images that show SketchUp features, many example projects, and cookbook-style approaches to common tasks, which is supplemented with additional tutorials and sample files on a companion web site.

Master Amazon Web Services solution delivery and efficiently prepare for the AWS Certified SAA-C03 Exam with this all-in-one study guide, Now with 10 online Lab Modules!The AWS Certified Solutions Architect Study Guide with Online Labs: Associate (SAA-C03) Exam, 4th Edition, prepares you for the challenging SAA-C03 Exam. This Study Guide with Online Labs contains efficient and accurate study tools that will help you succeed on the exam.Coverage of 100% of all exam objectives in this Study Guide with Online Labs means you'll be ready for:* Designing resilient AWS architectures* Creating high-performing solutions* Crafting secure applications and architectures* Designing inexpensive and cost-optimized architectures* Accessing the Associate Exam SAA-C03 Practice Lab modulesAn essential resource for anyone trying to start a new career as an Amazon Web Services cloud solutions architect, the AWS Certified Solutions Architect Study Guide with Online Labs: Associate (SAA-C03) Exam, 4th Edition, will also prove invaluable to currently practicing AWS professionals looking to brush up on the fundamentals of their work.ABOUT THE AWS SOLUTIONS ARCHITECT CERTIFICATIONThe AWS Certified Solutions Architect - Associate (SAA-C03) certification is intended for individuals who perform in a solutions architect role. The exam validates a candidate's ability to use AWS technologies to design solutions based on the AWS Well-Architected Framework.XtremeLabs provides IT training environments for Fortune 500 companies and organizations of any size. With a library of more than 900 IT hands-on labs, students and classes have experienced XtremeLabs in more than 150 countries.Interactive learning environmentTake your exam prep to the next level with Sybex's superior interactive online study tools. To access our learning environment, simply visit www.wiley.com/go/sybextestprep, register your book to receive your unique PIN, and instantly gain one year of FREE access after activation to:* Interactive test bank with 900 practice test questions to help you identify areas where further review is needed. Get more than 90% of the answers correct, and you're ready to take the certification exam.* 100 electronic flashcards to reinforce learning and last-minute prep before the exam* Comprehensive glossary in PDF format gives you instant access to the key terms so you are fully preparedABOUT THE XTREMELABS AWS ONLINE LABSSo you can practice with hands-on learning in a real environment, Sybex has bundled XtremeLabs AWS virtual labs that run from your browser. The registration code is included with the book and gives you 6 months of unlimited access to XtremeLabs AWS Certified Solu­tions Architect Labs with 10 unique lab modules based on the book.

MACHINE LEARNING FOR BUSINESS ANALYTICSMachine learning --also known as data mining or data analytics-- is a fundamental part of data science. It is used by organizations in a wide variety of arenas to turn raw data into actionable information.Machine Learning for Business Analytics: Concepts, Techniques, and Applications in R provides a comprehensive introduction and an overview of this methodology. This best-selling textbook covers both statistical and machine learning algorithms for prediction, classification, visualization, dimension reduction, rule mining, recommendations, clustering, text mining, experimentation, and network analytics. Along with hands-on exercises and real-life case studies, it also discusses managerial and ethical issues for responsible use of machine learning techniques.This is the second R edition of Machine Learning for Business Analytics. This edition also includes:* A new co-author, Peter Gedeck, who brings over 20 years of experience in machine learning using R* An expanded chapter focused on discussion of deep learning techniques* A new chapter on experimental feedback techniques including A/B testing, uplift modeling, and reinforcement learning* A new chapter on responsible data science* Updates and new material based on feedback from instructors teaching MBA, Masters in Business Analytics and related programs, undergraduate, diploma and executive courses, and from their students* A full chapter devoted to relevant case studies with more than a dozen cases demonstrating applications for the machine learning techniques* End-of-chapter exercises that help readers gauge and expand their comprehension and competency of the material presented* A companion website with more than two dozen data sets, and instructor materials including exercise solutions, slides, and case solutionsThis textbook is an ideal resource for upper-level undergraduate and graduate level courses in data science, predictive analytics, and business analytics. It is also an excellent reference for analysts, researchers, and data science practitioners working with quantitative data in management, finance, marketing, operations management, information systems, computer science, and information technology.

Work together to up your chances of business successThe Art of Making Sh!t Up combines the lessons learned from a personal journey with the teachings derived from years of honing valuable skills through performing and presenting to thousands of people to demonstrate how working together has helped others found and grow several multimillion-dollar companies.By focusing on topics that serve as pain points and detailing the tools and techniques of improv, this book helps people and organizations utilize new skill sets to be more productive, more accepting, and more "all in" to create a stronger teammate and team.* Remove the fear of failure* Recognize when and how to trust your instincts* Celebrate and embrace the ideas of others* Listen effectively--to both people and your environmentThinking is hard. Listening is easy--and is most often the springboard to huge ideas. Find out how it can work for you with The Art of Making Sh!t Up.

Looking for steady retirement income? Read this book!Turning retirement savings into a steady income is a big step toward a worry-free retirement. This book introduces you to how to add annuities to your investment mix. It helps you evaluate how to select the best annuities for your needs and steer clear of the worst. You'll learn how different types of annuities can help you turn your retirement savings into a monthly paycheck, protect your investments from market ups and downs, postpone taxes, stay in your home for the rest of your life, and even buy long-term care insurance for less..Written by an annuity thought leader who is a frequent guest-expert on webcasts, podcasts and radio broadcasts as well as editor and publisher of Retirement Income Journal, the book offers the knowledge earned from interviews with hundreds of annuity industry insiders on their own turf. Get insight into which annuities do (or don't) provide near-retirees and retirees with solid value.* Stretch your savings into lifelong income* Ask smarter questions when talking to an agent, broker or adviser* Retire with less anxiety about the market* Feel more in control of your financial lifeAnnuities For Dummies is the must-have guide for anyone making retirement plans or managing their retirement savings.

The Myth of Capitalism tells the story of how America has gone from an open, competitive marketplace to an economy where a few very powerful companies dominate key industries that affect our daily lives. Digital monopolies like Google, Facebook and Amazon act as gatekeepers to the digital world. Amazon is capturing almost all online shopping dollars. We have the illusion of choice, but for most critical decisions, we have only one or two companies, when it comes to high speed Internet, health insurance, medical care, mortgage title insurance, social networks, Internet searches, or even consumer goods like toothpaste. Every day, the average American transfers a little of their pay check to monopolists and oligopolists. The solution is vigorous anti-trust enforcement to return America to a period where competition created higher economic growth, more jobs, higher wages and a level playing field for all. The Myth of Capitalism is the story of industrial concentration, but it matters to everyone, because the stakes could not be higher. It tackles the big questions of: why is the US becoming a more unequal society, why is economic growth anemic despite trillions of dollars of federal debt and money printing, why the number of start-ups has declined, and why are workers losing out.

The Systematic Identification of Organic CompoundsA comprehensive introduction to the identification of unknown organic compoundsIdentifying unknown compounds is one of the most important parts of the study of chemistry. From basic characteristics such as melting and/or boiling point to more complex data generated through cutting-edge techniques, the range of possible methods for identifying unknown organic compounds is substantial. The utility of a research reference which compiles known techniques and characteristics of possible compounds is clear.The Systematic Identification of Organic Compounds provides such a reference, designed to teach a hands-on approach in the chemistry lab. It takes readers step-by-step through the process of identifying an unknown compound and elucidating its structure from infrared, nuclear magnetic resonance, and mass spectra in addition to solubility characteristics, melting point, boiling point, and classification tests. The result is an essential overview for advanced chemistry students looking to understand this exciting area of laboratory work.Readers of the ninth edition of The Systematic Identification of Organic Compounds will also find:* A detailed chapter on safety, personal protection equipment, chemical storage, safety data sheets, and other safety concerns* New NMR, IR, and mass spectra with detailed explanations on interpretation* Questions at the end of each chapter designed to facilitate and reinforce progression, keyed to a companion website for instructors* Tables of known compounds including data relevant for identification* Companion website with structural problems from experimental data for students to practice how to reason and solveThe Systematic Identification of Organic Compounds is a useful reference for advanced undergraduates and graduate students studying organic chemistry, organic spectroscopy, and related subjects.

Are your words and your body telling the same story? Discover the impact that nonverbal behavior has on communicationMuch of a message's meaning comes through what's not being said. To master the art of clear communication, you need to be able to read others' body language and remain mindful of the messages your own gestures, movements, and facial expressions are sending. Body Language For Dummies shows you how to interpret nonverbal cues at work and in your personal life. With the help of this easy-to-follow Dummies guide, you can navigate the gap between words and meaning--even in multicultural settings. Plus, this updated edition goes virtual, with new insights demonstrating the significance of facial expressions and body language in online vs. in-person meetings.* Gain insight into other people's thoughts, feelings, and intentions* Develop an awareness of how your body language influences others' opinions* Make the camera your friend during virtual meetings* Learn tips and tricks to uncover people's real attitudes and motivationsIf you want to better understand others and improve your own communication skills (and who doesn't?), this is the Dummies book for you.