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Develop the skills needed to become a qualified driving instructor by understanding the key information on training, exam preparation, driving tests and theory, and the ADI register.
Marketing as we know it is dead. Learn how to spend less time reaching only a limited number of followers and build more time listening to what's relevant to customers, clients and your community.
Understand how the UK's investment and financial markets operate, and their interaction with other financial markets around the world with this clear, insightful and practical guide.
Create effective video marketing to stand out from a sea of content, connect with your audiences and boost brand awareness and sales.
Let your reputation help your career. From recovering from a blunder to contemplating next steps, this guide helps you leverage your core values for career success.
Lead your organization with a customer experience vision that captures the voice of the customer and empowers employees to improve how they develop, market and sell your products and services.
Get invaluable advice on networking, CVs, cover letters, interviews, aptitude and personality tests, offers, rejections and follow-up letters.
Improve your psychometric score and master the job selection process with over 1,000 practice questions and an overview of which companies employ which tests.
Succeed at interview with this ultimate guide to impressing employers and obtaining your dream job.
Uncover the scandals and scams that have rocked the cryptocurrency world and learn how it also could bring positive change for banking and the global economy.
Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between customer-centricity and shareholder value, proven by today's most successful companies.
Implement successful remote working policies and processes, build a company culture that motivates a remote workforce and boost business performance, capacity and innovation with this expert guide.
The field of logistics continues to develop at a remarkable pace. This book is updated to reflect the trends, best practices, and fresh thinking on global logistics. It provides guidance on important topics, including agile supply chains, IT, sustainability and performance management, collaboration, outsourcing and humanitarian logistics.
Understand how food makes it from farm to table with this guide to the food supply chain, its innovations and challenges.
Use this guide to understand how to design inclusive and accessible learning content that works for everyone.
Create high-performing cultures with this book that both explains the theory of OD and includes practical guidance on dealing with change, organizational design and working cross-culturally.
Gain the conduct regulator's approval and avoid infractions with this guide to culture assessment and audit in financial markets.
Build an agile business through digital transformation more quickly and easily with this practical guide.
Use this practical guide from the leading voice in the people profession to ensure your business and your workforce thrive in the new world of work.
Proactively design a company culture which attracts the talent the business needs to succeed and engages, motivates and develops these employees so that they can perform to their full potential.
Develop an advanced understanding of sustainable supply chains with this in-depth, research-based book, highlighting best practices and the role of digitalization.
Create an effective marketing strategy with this step-by-step resource to building an action plan, determining your competitive advantage and measuring success.
Equip yourself with the practical skills you need to manage the emotional aspects of change.
Use your day job to make a difference in the world, with this step-by-step guide to building a successful and fulfilling purpose-driven career.
Attract, engage and retain the best talent using this practical guide on developing a human-centric approach to work.
This new edition of the bestselling How to be an Even Better Manager covers 50 key topics, organized into the three key areas in which any manager needs to be competent: managing people; managing activities and processes; managing and developing yourself. With new chapters on how to learn, achieve continuous improvement, get engagement, make a business case and prepare a business plan this is an invaluable handbook for existing and aspiring managers. How to be an Even Better Manager provides sound guidelines that will help you to develop a broad base of managerial skills and knowledge and build on existing skills. Even the most experienced manager needs to keep abreast of new developments and brush up on essential skills, so this new edition will continue to be an invaluable aid.
50 Top Tools for Coaching is your complete guide to the fundamental tools used in coaching.
Deliver a best practice business continuity and resilience framework guided by ISO 22301:2019 with case studies, templates and practical solutions for any organization.
Harness the opportunities for marketing in the age of purpose and learn why it's so important to be a 'truth teller' by creating authentic communication campaigns, generating honest content and avoiding accusations of 'purpose washing'.
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