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Tap into the rise of the conscious consumer. Activate your brand's purpose and turn it into meaningful action, to show your customers what you truly stand for.
Gain competitive advantage by adopting the best practices of established companies such as FedEx and CarMax, who successfully transformed their practices around people, processes, technology, internal partnerships and external networks.
Find your dream job with this handy and informative reference guide, packed with accessible advice on over 300 positions, including details on entry routes, qualifications, salary expectations and useful contacts.
Understand how HR teams can drive organizational performance and prove their business impact by rethinking their people practices and processes with this practical guide.
Learn how to master the principles of strategic, organizational and leadership agility that will redefine management. Help your business remain flexible and renew its competitive advantage in the face of uncertainty.
Through candid interviews and encounters with some of the world's most successful business people, find out what makes great leaders tick, learn what it takes to be credible and read about the things that they'd do differently if they had to do it all again.
Discover how immersive technologies like Augmented Reality and Virtual Reality cut costs, win customers and deliver efficient solutions for your business, regardless of its size.
Achieve greater business growth using this practical guide to develop your team into a high performing collection rather than a group of disparate individuals.
Create high-end products that attract new customers with this step-by-step approach that maps principles of creativity and luxury to the stages of the customer buying journey.
Be authentic, own your individuality and encourage others to bring their whole selves at work to tap into genuine purpose and collaboration.
Understand how to continuously organize people, skills and resources to meet changing business needs and forecast for future workforce supply and demand.
Develop your leadership presence and project confidence, credibility and charisma to impact and influence others.
High-tech recruiting tools can only help you find candidates. In order to retain the best talent, you need to blend "high-tech" candidate search tools with traditional "high-touch" relationship-based recruiting methods.
Understand the basic principles of cyber security and futureproof your career with this easy-to-understand, jargon-busting beginner's guide to the human, technical, and physical skills you need.
A comprehensive guide to health and safety in logistics covering every essential area, including risk assessments, safety in the warehouse and hazard avoidance in transport operations.
A complete guide to road passenger transport management, featuring contributions from experts in the field and management tools for passenger road transport operators.
The essential guide for all job seekers, Great Answers to Tough Interview Questions offers advice on writing a CV, mastering interview techniques and answering really challenging questions.
Define and practice change management more successfully with this official guide to the Change Management Body of Knowledge, complete with practical tools, underpinning theory and best practice.
Create and sustain a culture that meets the needs of both internal and external stakeholders, inspired by this illustrious collection of international case studies from multiple brands.
Understand the challenges and rewards of social enterprise with this inspiring collection of case studies from social innovators around the world.
Improve and develop your marketing strategy in the retail industry with this essential handbook to the core topics of shopper marketing.
A practical, no-nonsense guide to digital marketing, giving readers all the information they need to feel confident engaging consumers online and implementing digital campaigns.
Providing all the research, models and theory needed for an HR masters degree and the examples and context necessary to excel as an HR professional.
Gain competitive advantage by taking a people-focused approach to organization development.
Understand all areas of creating an exceptional customer experience that is bespoke to the B2B realm, with this practical and essential guide to the process.
Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, including 100 tips and case studies from brands like Amazon, AirBnB and Uber.
Get a cutting-edge survey of the risk management landscape covering the state of the art in today's main application areas of risk management.
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