Join thousands of book lovers
Sign up to our newsletter and receive discounts and inspiration for your next reading experience.
By signing up, you agree to our Privacy Policy.You can, at any time, unsubscribe from our newsletters.
Unmotivated employees. Poor performance. High turnover. Addressing these problems should be the highest priority of your human resources managers, but they don't have time, because they spend the vast majority of their days dealing with paperwork. To do right by the people who work for you-and the clients they serve-you need to free HR from the burden of rote, repetitive, soul-draining procedures.People Processes reveals how you can use technology to streamline your personnel operations. Taking you through every component of HR workflow, Rhamy Alejeal lays out the steps for optimizing rote procedures such as onboarding, scheduling, payroll, reporting, compliance, and communication. You'll learn how to make the needed changes and, even better, discover what the employee experience looks like after you do.People are your most important asset. Implementing the strategies outlined in People Processes will boost your ability to attract and retain them-giving you a competitive advantage.
When your adult son or daughter is diagnosed with a serious mental illness, everything changes. Suddenly all your financial planning is thrown into turmoil as your focus turns from your needs to the immediate and long-term care of your child. The costs of diagnosis and treatments can derail your retirement plans unless you develop a financial strategy that provides for your child's future while safeguarding your own.Allen Giese has been where you are, and in this practical, compassionate handbook he offers invaluable advice, solutions, resources, and hope, including how to: Invest efficiently Apply for (and keep) government benefits Build a systematic financial plan Create ABLE accounts and special needs trusts Take advantage of strategic life insurance Avoid crucial mistakes And moreWhen mental illness strikes, you don't have to sacrifice your financial security. This book can be your lifeline to the best possible future for yourself and your children.
Most companies know that winning customers is key. But many don't realize that loyalty starts from the inside, with employees. To build a brand that truly motivates, they must take their employees from liking their jobs to loving them.As CEO of CPG Agency (A Nitrous Effect agency), which specializes in corporate and employee engagement, Keith Alper has seen the competitive edge gained by creating a culture that turns employees into brand advocates. In From Like to Love, he draws on real-life examples to present his proven process for turning any organization from appreciated to adored, including: Keeping a finger on the "pulse" of satisfaction Creating an engaged workforce Building open communication and trust Creating a competitive advantage with love And moreThe smallest shift can make a huge difference, making team members happier, more able to create value, and likely to be retained longer, impacting your bottom line.
People don't just buy products; they buy experiences. From the instant they consider a purchaseto the point when they're ready to toss an older model for a new one, every moment ofinteraction matters. Therefore, to be successful, a business must develop an experience with itsentire life cycle in mind-a holistic approach that will ensure a "wow" factor from beginning toend. Drawing on wisdom from over two decades as an Experience Architect, Tedde van Gelderen hascreated Experience Thinking(TM): a revolutionary design and insights technique that looks at allelements of a product's experience to create exceptional results. Focused on five keyperspectives-brand, engagement, content, product, and service-Experience Thinking(TM)embraces people in every aspect of the design process, ensuring that the audience's needs aremet each step of the way. Through the right mix of strategizing, researching, designing, andtesting, Experience Thinking(TM) helps get better experiences to market rapidly and successfullywhile simultaneously ensuring long-term delight. No matter what you're looking to create, from apps to intranets, SaaS and B2B commodities,Experience Thinking is a must-have guide to delivering cohesive, remarkable experiences thatwill delight long after the initial encounter.
Illness, disease, and aging aren't the only things attacking your wellness. The US healthcare system has failed to evolve like other industries, remaining fragmented and inefficient, unable to keep up with the changing needs of citizens, particularly those of Medicare age and veterans. But there is hope. Eventually, you or a loved one will be drafted onto the healthcare battlefield-and the best time to prepare is now. In Need to Know, Darwin Hale, a decorated retired military officer with more than twenty years in the healthcare arena, presents practical and objective strategies for managing the system's flaws based on military lessons learned. These solutions include how to Navigate a system that can cure or kill you Use wellness to fight disease Prepare for the future of personalized medicine Arm yourself with a battle plan You don't have to fight alone. Need to Know cuts through the red tape so you can get the care you deserve.
Perhaps you've dreamed of escaping the stress of your everyday routine by taking a year off to explore the world with your loved ones. Maybe you've thought about changing your life - getting out of the rat race - but dismissed it as impossible. Well it's not. The Dailey family did it. Now your family can also. When Adam Dailey put his professional life on hold and took a twelve month "family sabbatical," the future of his business was uncertain. But instead of waiting for a "right time" that would never come, Adam, his wife, and their four children set off on an epic trek across Latin America, Australia, Asia, and Europe that brought the family closer together than ever before. At once a fascinating memoir of a life-altering adventure and an essential how-to guide, this volume supplies all the information you'll need for your own successful family sabbatical--from how to plan and finance it to schooling on the road to dealing with the unexpected and managing obligations back home. There are risks, but the rewards are enormous. All it takes is spontaneity, flexibility, and the courage to take the leap!
Having a supportive mentor as one moves up the company hierarchy can make a career-changing difference-between becoming a good leader or a great one. Without a guide or the knowledge of how to truly encourage talent, aspiring leaders and seasoned executives alike can flounder.After thirty years of professional success, Bill Hicks has lived the life of corporate leadership. In The Leadership Manifesto, Hicks consolidates the priceless lessons he has learned into eight essential disciplines that define a great leader. Using a fictional mentee, Hicks breaks down each discipline and illustrates how to apply them to real-life situations, including how to create a personal brand, build indomitable confidence, motivate teams, and more.Whether you're a mentee in search of guidance or a budding mentor looking to jumpstart the next generation of business luminaries, The Leadership Manifesto has the indispensable tools you need to rocket young talent to the top.
Here's the hard truth about leadership: it either forces you to get stronger or it slowly destroys your life. There is no in-between. Kevin Lawrence has discovered seventeen habits that allow any leader to transcend the perils of success and keep achieving-habits that have already helped hundreds of CEOs and executives become stronger and more resilient.Obsessed with understanding why successful people crash and burn, Lawrence has studied and tested virtually every leadership theory known to humankind in his two decades as a business advisor. His straight-talk advice in Your Oxygen Mask First will surprise and propel even the most seasoned leaders as he cuts through the platitudes and jargon to share the best tools he has found to ensure your survival, no matter how high you fly.
Loyal employees attract loyal customers.Companies must adapt to evolving expectations and engage their employees in the same way that they engage their customers. Successful business leaders create a culture of listening across their organizations to inspire loyalty and build a competitive advantage.In LOYAL, Microsoft executive Aaron Painter explains how accomplished leaders use the time-tested secret of listening to turn the concept of loyalty into a powerful reality. While working in China, Painter experienced firsthand how customer and employee retention is key to building a successful company.LOYAL teaches you how to develop opportunities in a global, ever-changing business environment. The book provides insightful suggestions about how companies can create a culture of active listening to engage their most valuable resource: people, whether they are customers or employees. By building respectful relationships and strengthening those connections through the techniques Painter describes, any organization can position itself for sustained growth.
Ninety percent of business problems are actually recruiting problems in disguise. If you're filling your company's vacant positions with B-Players, you're playing with fire. Instead, hire Rockstars to build an organization with limitless potential. Recruit Rockstars shows you how to find, hire, and keep the best of the best.Top-tier executive recruiter Jeff Hyman has hired more than three thousand people over the course of his career. Now, he reveals his bulletproof 10-step method for landing the very best talent, based on data instead of gut feel. From sourcing and interviewing to closing and onboarding, you'll learn how to attract winners like a magnet and avoid the mistakes that result in bad hires.Assembling a team of driven and innovative Rockstars is the most powerful competitive advantage you can have in today's ever-changing business world. Recruit Rockstars will help you nail your numbers, impress your investors, and crush your competitors.
Sharpe Ratios. Standard Deviations. Portfolio Constructions. Monte Carlo Simulations. Financial planning can seem daunting, filled with confusing concepts and intimidating concerns. But, when handled correctly, money can allow people to accomplish their goals and live the life of their dreams.In Life.Perfected., Ryan Peterson and Ryan Heath use their financial expertise to debunk common myths and teach readers the rules of money so they can use their wealth as an effective and efficient tool for creating an ideal life. From how to define a perfect outcome to how to navigate income planning, investment, taxes, and legacy planning, Peterson and Heath share their actionable and unconventional truths about making money work for those who make it.Based on timeless techniques and a straightforward, back-to-basics approach, Life.Perfected. is the essential wealth building and management tool for every financial situation.
Bankruptcy is often seen as the end of the road for a broken business: an admission of failure. But despite the stigma surrounding it, bankruptcy can actually allow a company to restart, renew, and improve-as long as it's done right. When Gregory K. McDonough faced his own professional "death spiral," he took a deep dive into the bankruptcy process and realized that bankruptcy could help revive his business. Now, he draws on his knowledge as a Certified Insolvency and Restructuring Advisor and his personal experiences to create a practical guide to staying mentally and strategically strong while navigating bankruptcy. The Turnaround provides vital information and coaching on the key elements of the process, including the following: What bankruptcy means When to declare bankruptcy How to make hard decisions From whom to get help When to dissolve How to protect your personal life What plans to put in place to rebuild Going bankrupt does not mean giving in. With the right plan of action, commitment, and mind-set, it can be the first step in turning a bad situation into a positive outcome.
The term affiliate marketing has been misunderstood and underestimated since its inception. At its core, affiliate marketing represents something overwhelmingly positive: paying only for marketing that delivers actual, quantifiable results.Robert Glazer, a leader in the affiliate marketing industry for over a decade, draws upon his experience and insights gathered from influential marketers to examine a rapidly changing field. Performance Partnerships is the first in-depth look at the performance (affiliate) marketing industry. Examining its roots and evolution, this book offers a better understanding of its impact as a vital form of direct-to-consumer digital marketing, and advice on how it can be used to change marketing and business development practices.When used correctly, affiliate marketing and Performance Partnerships can be powerful tools to grow your business and Robert can show you how to tap into that boundless potential.
A company owns its brand; the public owns its reputation. The words of communities, customers, and critics can help or harm your business's standing with the public. While not all crises can be avoided, your company's reputation can be managed with an empowering, strategic framework designed to proactively maintain your image before disaster occurs. In Critical Moments, corporate communications expert Bill Coletti reveals how you can build reputational excellence by meeting the needs and expectations of the public. He takes you step-by- step through his Four A's-Awareness, Assessment, Authority, and Action-that will help you develop your company's situational understanding, research agenda, operational risks, and action plan to recover and grow your reputation. Missed customer expectations can seriously damage a company. Bill Coletti provides a logical management framework for the least manageable aspects of corporations.
In recent decades, credit unions have seen unprecedented threats, due in large part to an eighty-year-old business model and an inability to adapt quickly to a digital economy. But Kirk Drake has devised a powerful plan to revitalize these noble institutions, making them more competitive, more creative, more connected with their membership, and more in tune with the times.A serial entrepreneur focused on credit-union technology, Drake has written a must-read manual for every CU board member, CEO, and management team in America. The first and only book of its kind, CU 2.0 offers essential strategies for leveraging the latest technologies to facilitate organizational growth and foster more even competition with the banking industry. With the tools provided here, the CU of tomorrow will be better equipped to empower its employees, while giving its members the superior financial service they want and need.It's time to be innovative and bold, to challenge long-standing inefficiencies and move away from the "old school" methods of doing business. CU 2.0 provides the skills, the savvy, and the fresh ideas necessary to finally transport the credit union out of the twentieth century and into the twenty-first.
Selling isn't just about simple persuasion anymore. It's about giving a damn and taking a stand. To reach the next generation of customers, your brand has the potential to address people's beliefs, concerns, and solve real-life problems, both big and small. The Belief Economy lays the foundation you'll need to connect powerfully and passionately with growing, socially committed audiences. Over the next four to six decades, Millennials and Gen Zs will control and influence trillions of dollars of our economy per year. The companies they patronize will be those with a strong stated, consistent, authentic stand. The Belief Economy can help you identify, develop, and sell the authentic core values that will transform your brand into a "belief-driven brand" and elevate it above the competition. The age of capitalism with a conscience is now. Here is your essential guide to staying ahead of the curve and gaining a competitive edge--while making a profound and positive impact on our world.
With cyclonic technologies like AI and automation sweeping the globe, established industries can be shaken up or taken down in less time and with less effort than ever before. Businesses big and small need a revolutionary, not evolutionary, digital strategy. Thankfully, serial entrepreneur and CEO Jedidiah Yueh has compiled an arsenal of essential frameworks to help companies survive and thrive in the digital era. With more than twenty years of experience as a digital disruptor, Yueh provides business owners and executives with the critical insights into why current efforts are failing and the tools to build digital products for sustainability, profitability, and survival. Whether you're an experienced executive, working in a startup, or just interested in technology, this book will help you reap the benefits of the digital renaissance instead of suffering from a digital apocalypse.
Sign up to our newsletter and receive discounts and inspiration for your next reading experience.
By signing up, you agree to our Privacy Policy.