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How to Communicate Effectively in Health and Social Care is a handbook aimed at professionals to help improve their communication skills.
ETpedia Technology covers everything you need to use technology in the English language classroom in order to support your students' learning. Topics include using text-based tools, multimedia, smartphones and tablets as well as teaching issues. It also provides photocopiable and online resources.
The second volume in the Compartment Firefighting Series focuses on the importance of collecting information immediately upon arrival at an incident, in order to formulate an effective plan. It takes the reader step-by-step through each critical area of the 'BE-SAHF' model of assessment in a practical and accessible format.
ETpedia Materials Writing is a complete reference guide to writing ELT materials, with 500 ideas to support and aid writers, teachers and students.
The Restorative Resilience Model of Supervision reader will introduce anyone with supervisory responsibilities to restorative resilience and give them an in-depth understanding of the approach, allowing them to begin using its methods with those they work with.
Fire Dynamics for Firefighters simplifies the science behind fire dynamics for all frontline and trainee firefighters. Firefighters are accountable for keeping up to date with their professional development and training through self-study.
In her new book, Phoebe Caldwell, an expert practitioner with over 30 years' experience working with people with learning disabilities, offers us a fresh insight into autism spectrum disorders. Shifting her attention away from presentation and symptoms alone, Phoebe explores and attempts to understand sensory issues.
1,000 ideas for English language teachers
This third edition of the best selling Staff Supervision in Social Care offers essential new material, as well as updating the existing core material covering the fundamentals of good supervision, group supervision and the emotional impact of the work. This edition extends the understanding and application of the critical links between supervision, the quality of frontline practice and service user outcomes. Increased emphasis is placed on the role of emotional intelligence as crucial to both the quality of supervision and the quality of practice. There is an expanded description of what happens when workers get stuck, exploring the dynamic relationship between the external environment, the supervisee's performance and the internal world of the supervisee. The contribution of the attachment theory to these situations is presented and strategies for addressing such situations are offered. In line with previous editions the manual, it contains a wealth of information, research, practical frameworks, action learning exercises and supervision tools. It will appeal to both experienced and new supervisors across the social and health care spectrum, both in the UK and internationally. Professionals within the social care sector are required to undertake Continuous Professional Development (CPD) by the Health and Care Professions Council (HCPC). Those who use this resource will be able to gain CPD points.
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