Books published by Pearson Education Limited

The Leaders Guide to Emotional Agility takes a new approach to emotional intelligence in action and translates it into critical skills that every leader needs to get the most out of themselves and their people. It outlines 8 steps for achieving emotional agility and resilience:Step 1: Becoming authentic Step 2: Becoming self-aware Step 3: Becoming aware of others Step 4: Using the emotions Step 5: Understanding the emotionsStep 6: Managing your own emotions Step 7: Managing the emotions of others Step 8: Mindfulness for leaders The chapters, underpinned with scientific research, offer real-life illustrations from leaders facing real challenges and triumphs, as well as exercises, case studies, tips and strategies to put these steps into action. It also includes a self-assessment at the start of the book to help you find out how emotionally agile you already are. This straight-talking guide is the ultimate guide for busy managers wanting hard advice on how to deal with the softer side of business life.

Most of us work in or manage teams, but are we really getting the most out of the numerous benefits of effective teamwork? All too often there are roadblocks ranging from a lack of engagement to clashing personalities that are holding us back from achieving the results we need. Leading Teams shows team leaders how to overcome the most common obstacles to team performance and drive outstanding results from their people. Strong teamwork equals: Better outcomes Greater efficiency Better ideas Mutual support A greater sense of accomplishmentLeading Teams is built on the authors experience of coaching 1,000 team leaders in over 15 global corporations for the last 15 years, during which they discovered the 10 main issues holding teams back. Each challenge includes a common scenario and step-by-step solutions/behaviours to counter each one. There's also a framework for how to lead a team-enhancement workshop, plus supporting plans and templates on their website (www.leadingteamsbook.com).

Essentials of Business Law is well regarded for its clear yet succinct exposition of core principles and key cases across the essential legal topics relevant to business students.

The Right Tools for Success With an emphasis on problem solving and critical thinking, Dugopolskis College Algebra, Sixth Edition gives students the essential strategies to help them develop the comprehension and confidence they need to be successful in this course. Students will find carefully placed learning aids and review tools to help them do the math. This program will provide a better teaching and learning experiencefor you and your students. Heres how: Strategies for success are strategically placed throughout the text giving students guidance right when they needit. Milestones along the way help students practice the skills and check their progress. Tying it all together chapter review exercises help students review and synthesize the material as they prepare for the road ahead. MyMathLab not included. Students, if MyMathLab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN and course ID. MyMathLab should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information.MyMathLab is an online homework, tutorial, and assessment product designed to personalize learning and improve results. With a wide range of interactive, engaging, and assignable activities, students are encouraged to actively learn and retain tough course concepts.

The fifth edition of this widely used text provides a global overview of the major topics within human geography, including food security and population, geopolitics and territory, inequality and power, production, consumption, the global financial system, governance and now a new chapter on citizenship. Substantial and comprehensively updated chapters ensure balanced treatment across the range of contemporary human geography.

For one- or two-semester undergraduate courses in Business Law Take students beyond rote memorization and into true understanding of the concepts and their implications. This motivating, up-to-date text presents business law, ethics, and the legal environment in a way that intrigues students, spurs them to ask questions, and takes them beyond rote memorization as they learn the issues and concepts. With its emphasis on covering online law and e-commerce as key parts of the legal environmentas well as todays social, ethical, and international issues that are important to the study of business lawits the ideal text for your one- or two-semester undergraduate course in Business Law. This text provides a better teaching and learning experiencefor you and your students. Heres how: Tailor the material to your specific course with the Custom Database option. Draw students into the material with a rich selection of cases. Address issues critical to the field of business law today.

For undergraduate and graduate economics majors who are enrolled in an Intermediate Microeconomics course. A book that provides a treatment of microeconomic theory that stresses the relevance and application to managerial and public policy decision making. This edition includes a number of new topics, updated examples, and improved exposition of existing materials. For a complete multimedia book tour of Pindyck, Microeconomics, 8e, Click Here MyEconLab is an online homework, tutorial, and assessment product designed to personalize learning and improve results. With a wide range of interactive, engaging, and assignable activities, students are encouraged to actively learn and retain tough course concepts. Please note that the product you are purchasing does not include MyEconLab. MyEconLab Join over 11 million students benefiting from Pearson MyLabs.This title can be supported by MyEconLab, an online homework and tutorial system designed to test and build your understanding. Would you like to use the power of MyEconLab to accelerate your learning? You need both an access card and a course ID to access MyEconLab. These are the steps you need to take:1. Make sure that your lecturer is already using the system Ask your lecturer before purchasing a MyLab product as you will need a course ID from them before you can gain access to the system.2. Check whether an access card has been included with the book at a reduced cost If it has, it will be on the inside back cover of the book.3. If you have a course ID but no access code, you can benefit from MyEconLab at a reduced price by purchasing a pack containing a copy of the book and an access code for MyEconLab (ISBN:9781292082080)4. If your lecturer is using the MyLab and you would like to purchase the product...Go to www.myeconlab.com to buy access to this interactive study programme. For educator access, contact your Pearson representative. To find out who your Pearson representative is, visit www.pearsoned.co.uk/replocator

The integration of electronic engineering, mechanical engineering, control and computer engineering Mechatronics lies at the heart of the innumerable gadgets, processes and technology without which modern life would seem impossible. From auto-focus cameras to car engine management systems, and from state-of-the-art robots to the humble washing machine, Mechatronics has a hand in them all.

This book is the essential guide for any student undertaking a computing/IS project, and will give you everything you need to achieve outstanding results. Undertaking a project is a key component of nearly all computing/information systems degree programmes at both undergraduate and postgraduate levels. Projects in Computing and Information Systems covers the four key aspects of project work (planning, conducting, presenting and taking the project further) in chronological fashion, and provides the reader with the skills to excel.

For introductory courses in Technical Communication. All of the topics and genres students needin fewer pages and at a significantly lower priceStudents want their textbooks to cost less, and they want comprehensive topical coverage presented in a succinct and clear writing style. Technical Communication Strategies for Today offers both and speaks to today's students. Instructional narrative is chunked, so that portions of text are combined with graphics. The chunked presentation also integrates an awareness of how documents are readoften skimmed by readers seeking the information they need, and it models the way todays technical documents should be designed. The contemporary writing style is matched by an approach that accurately reflects the modern day computer-centered technical workplace: Technical Communication Strategies for Today presents computers as thinking tools that powerfully influence how we develop, produce, design, and deliver technical documents and presentations. MyTechCommLab is not included. Students, if MyTechCommLab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN and course ID. MyTechCommLab should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information. MyTechCommLab is an online homework, tutorial, and assessment product designed to personalize learning and improve results. With a wide range of interactive, engaging, and assignable activities, students are encouraged to actively learn and retain tough course concepts.

In Starting Out with App Inventor for Android, Tony Gaddis and Rebecca Halsey teach the fundamentals of programming while simultaneously showing students how to create fun, useful, and imaginative apps. Because App Inventor allows students to create apps and see them running on a phone, programming becomes a personally meaningful skill. Gaddiss highly accessible, step-by-step presentation presents all the details needed to understand the how and the whybut never loses sight of the fact that most novice programmers struggle with this material. His gradual approach ensures that readers understand the logic behind developing high-quality programs. Teaching and Learning ExperienceThis program presents a better teaching and learning experiencefor you and your students. It will help: Engage Students with Dynamic Mobile Apps: Students not only learn how to create their own apps, they can actually see them run on their phone or the Android emulator. Enhance Learning with the Gaddis Approach: Gaddiss accessible approach features clear and easy-to-read code listings, concise real-world examples, and exercises in every chapter. Motivate Learning: When students learn they can easily create their own mobile apps, they become motivated to learn programmingwhether that is in the CSO or CS1 course. Integrate App Inventor in the Classroom: App Inventor can be used in a variety of ways in the classroom, and this text is designed to accommodate all of them.

For first-year or introductory Engineering courses Best-selling author Delores Etter provides an up-to-date introduction to MATLAB. Using a consistent five-step problem-solving methodology, Etter describes the computational and visualization capabilities of MATLAB and illustrates the problem solving process through a variety of engineering examples and applications. Teaching and Learning ExperienceThis program will provide a better teaching and learning experiencefor you and your students. It will help: Customize your Course with ESource: Instructors can adopt this title as is, or use the ESource website to select the chapters they need, in the sequence they want. Present a Consistent Methodology for Solving Engineering Problems: Chapter 1 introduces a five-step process for solving engineering problems using the computer Describe the Exceptional Computational and Visualization Capabilities of MATLAB: Students will gain a clear understanding of how to use MATLAB. Illustrate the Problem-solving Process through a Variety of Engineering Examples and Applications: Numerous examples emphasize the creation of readable and simple solutions to develop and reinforce problem-solving skills. Keep your Course Current with Discussion of the Latest Technologies: The discussions, screen captures, examples, and problem solutions have been updated to reflect MATLAB Version 8.2, R2013b.

For courses in Decision Making and Engineering. The Fundamentals of Analyzing and Making DecisionsFoundations of Decision Analysis is a groundbreaking text that explores the art of decision making, both in life and in professional settings. By exploring themes such as dealing with uncertainty and understanding the distinction between a decision and its outcome, the First Edition teaches students to achieve clarity of action in any situation. The book treats decision making as an evolutionary process from a scientific standpoint. Strategic decision-making analysis is presented as a tool to help students understand, discuss, and settle on important life choices. Through this text, students will understand the specific thought process that occurs behind approaching any decision to make easier and better life choices for themselves.

The Bittinger Worktext Series recognizes that math hasnt changed, but studentsand the way they learn mathhave. This latest edition continues the Bittinger tradition of objective-based, guided learning, while also integrating timely updates to the proven pedagogy. This edition has a greater emphasis on guided learning and helping students get the most out of all of the resources available, including new mobile learning resources, whether in a traditional lecture, hybrid, lab-based, or online course. Teaching and Learning Experience This program will provide a better teaching and learning experience for you and your students. Heres how: Guide Students Learning: The Bittinger team helps todays math students stay on task by guiding them to understand what to do and when. Reinforce Study Skills: The Bittinger program is equipped with tools and resources to help students develop effective study and learning habits that will help them in their college careers and beyond. MyMathLab not included. Students, if MyMathLab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN and course ID. MyMathLab should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information.MyMathLab is an online homework, tutorial, and assessment product designed to personalize learning and improve results. With a wide range of interactive, engaging, and assignable activities, students are encouraged to actively learn and retain tough course concepts.

Ratti and McWaters have combined years of lecture notes and classroom experience to bring you a series that connects concepts and maintains course rigor. An extensive array of exercises and learning aids further complements your instruction, which ultimately helps to improve student mathematical understanding and results in the course.This program will provide a better teaching and learning experiencefor you and your students. Heres how: Improve Results with MyMathLab: MyMathLab delivers proven results in helping students succeed and provides engaging experiences that personalize learning. Guide Students to Become Active Learners with student-friendly support features that are designed to help students see not only what they are going to learn, but also why, so that every concept is placed into the proper context. Encourage Students to Practice with three levels of exercises designed to help students practice the math and apply their understanding. Help Students Review and Study with Integrated Study Aids thataddress some of the most frequent issues and questions.

For courses in Entrepreneurship and Small Business Management. Written by award-winning experts, Steve Mariotti and Caroline Glackin, Entrepreneurship and Small Business Management presents complex economic, financial and business concepts in a manner easily understood by a variety of students. Based on a proven curriculum from the Network for Teaching Entrepreneurship (NFTE), it is organized to follow the life-cycle of an entrepreneurial venturefrom concept through implementation to harvesting or replication. Filled with examples from a broad range of industries, it moves further into the entrepreneurial processdiscussing the business plan and also the unique aspects of managing and growing entrepreneurial ventures and small businesses. This program will provide a better teaching and learning experiencefor you and your students. Heres how: Help Students Apply Knowledge from the Text to the Real World: Cases give students the opportunity to solve real-world challenges. Present Special Insights on Presenting and Writing a Business Plan: Go beyond formulating a business plan to include critical topics of management, marketing and operations. Guide Students Learning: A proven curriculum builds on the expertise of the authors and the Network for Teaching Entrepreneurship (NFTE) to teach the nuts and bolts of how to start and operate an entrepreneurial small business

For one semester MBA Managerial Economics courses Economics for Managers presents the fundamental ideas of microeconomics and macroeconomics and integrates them from a managerial decision-making perspective in a framework that can be used in a single-semester course. To be competitive in todays business environment, managers must understand how economic forces affect their business and the factors that must be considered when making business decisions. This is the only book that provides business students and MBAs with a thorough and applied understanding of both micro- and macroeconomic concepts in a way non-economics majors can understand. The third edition retains all the same core concepts and straightforward material on micro- and macroeconomics while incorporating new case material and real-world examples that relate to todays managerial student.

Identify your strengths so you can maximise your contribution and make a big impact at work. Using simple, practical steps and strategies, each of which has been developed, tested and proven to boost your personal performance.

For Introductory Physical Geology Courses From the renowned Lutgens/Tarbuck/Tasa team, the Twelfth Edition of Essentials of Geology continues to elevate its readability, art program, focus on basic principles and instructor flexibility. This revision incorporates what has historically made the text a best seller with a new active learning approach throughout each chapter, which offers students a structured learning path and provides a reliable, consistent framework for mastering the chapter concepts. It also includes new additions to its learning path, mobile field trips, and visual program. This edition can be supported by (optional) MasteringGeologyused by over 1.5 million science students, the Mastering platform is the most effective and widely used online tutorial, homework, and assessment system for the sciences. This program will provide an interactive and engaging learning experience for your students. Heres how: Personalize learning with MasteringGeology: MasteringGeology provides students with engaging and interactive experiences that coach them through introductory physical geography with specific wrong-answer feedback, hints, and a wide variety of educationally effective content. Teach with an active learning path that emphasizes learning objectives, tie questions back to objectives, ask students to analyze, synthesize, and critically think about core concepts, and break down chapter content. Engage students with an art program that supports a structured learning path with its bold-magazine like design. Note: You are purchasing a standalone product; My_Lab/Mastering does not come packaged with this content. My_Lab/Mastering is not a self-paced technology and should only be purchased when required by an instructor.

Elements of Ecology, Ninth Edition continues to explain ecological processes clearly and concisely, with a greater emphasis on the relevance of ecology to everyday life and the human impact on ecosystems. This dramatically revised edition discusses issues of human ecology throughout the text and provides a greater variety of opportunities for students to learn, practice, and develop quantitative and analytical skills. Current research examples and other content updates are supported by more than 200 redesigned, full-color illustrations, graphs, and tables. With Elements of Ecology, 9/e you can: Help Students Interpret and Analyze Ecology Data: New and expanded in-text instruction and practice is provided in Interpreting Ecological Data figure questions, in-depth Quantifying Ecology boxes, and Analyzing Ecological Data case studies. Many are expanded and assignable in MasteringBiology. Keep Your Course Current and Relevant while also keeping students focused on learning essential concepts: With updated Field Studies and research references throughout, the Ninth Edition also provides a streamlined discussion on metapopulations and integrates human ecology concepts into all chapters. MasteringBiology is not included. Students, if MasteringBiology is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN. MasteringBiology should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information. MasteringBiology is an online homework, tutorial, and assessment product designed to personalize learning and improve results. With a wide range of interactive, engaging, and assignable activities, students are encouraged to actively learn and retain tough course concepts.

Data Structures and Abstractions with Java is suitable for one- or two-semester courses in data structures (CS-2) in the departments of Computer Science, Computer Engineering, Business, and Management Information Systems. This is the most student-friendly data structures text available that introduces ADTs in individual, brief chapters each with pedagogical tools to help students master each concept. Using the latest features of Java, this unique object-oriented presentation makes a clear distinction between specification and implementation to simplify learning, while providing maximum classroom flexibility. Teaching and Learning ExperienceThis book will provide a better teaching and learning experiencefor you and your students. It will help: Aid comprehension and facilitate teaching with an approachable format and content organization: Material is organized into small segments that focus a readers attention and provide greater instructional flexibility. Keep your course current with updated material: Content is refreshed throughout the book to reflect the latest advancements and to refine the pedagogy. All of the Java code is Java 8 compatible. Support learning with student-friendly pedagogy: In-text and online features help students master the material.

For courses in Introduction to BusinessAn introduction to business text can be comprehensive without being overly complex and overwhelmingand this text proves it! Business in Action, Seventh Edition is uniquely positioned to help todays students become tomorrows focused, highly productive business professionals. It is the only introduction to business text that emphasizes efficient, focused, objectives-driven learning in every aspect. Teaching and Learning ExperiencesUse a program that presents a better teaching and learning experiencefor you and your students. Use an objective-driven structure to help students learn and retain information: Every chapter is organized into six segments and paired with clear learning objectives to help students retain complex material. Build skills, awareness, and insight with strong pedagogy tools: Reinforce key introductory business concepts with end-of-chapter materials, Behind the Scenes chapter-opening vignettes, critical thinking questions, and case studies. Extend the value of your textbook with multimedia content: The unique Real-Time Updates system automatically provides weekly content updates, including interactive websites, podcasts, PowerPoint presentations, online videos, PDFs, and articles. MyBizLab is not included. Students, if MyBizLab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN. MyBizLab should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information.MyBizLab is an online homework, tutorial, and assessment product designed to personalize learning and improve results. With a wide range of interactive, engaging, and assignable activities, students are encouraged to actively learn and retain tough course concepts.

For courses in Introduction to Comparative Politics Sets the standard for introducing the field of comparative politics This text begins by laying out a proven analytical framework that is accessible for students new to the field. The framework is then consistently implemented in twelve authoritative country cases, not only to introduce students to what politics and governments are like around the world but to also understand the importance of their similarities and differences. Written by leading comparativists and area study specialists, Comparative Politics Today helps to sort through the worlds complexity and to recognize patterns that lead to genuine political insight. MyPoliSciLab is not included. Students, if MyPoliSciLab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN and course ID. MyPoliSciLab should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information. MyPoliSciLab is an online homework, tutorial, and assessment product designed to personalize learning and improve results. With a wide range of interactive, engaging, and assignable activities, students are encouraged to actively learn and retain tough course concepts.

For courses in Systems Analysis and Design, Structured A clear presentation of information, organized around the systems development life cycle model This briefer version of the authors highly successful Modern System Analysis and Design is a clear presentation of information, organized around the systems development life cycle model. Designed for courses needing a streamlined approach to the material due to course duration, lab assignments, or special projects, it emphasizes current changes in systems analysis and design, and shows the concepts in action through illustrative fictional cases.Teaching and Learning Experience This text will provide a better teaching and learning experiencefor you and your students. Here's how: Features a clear presentation of material which organizes both the chapters and the book around The Systems Development Life Cycle Model, providing students with a comprehensive format to follow. Provides the latest information in systems analysis and design Students see the concepts in action in three illustrative fictional cases

Arm yourself with everything you need to quickly become an expert presenter. The Presentation Workout has been specially designed to help you perfect the art of presenting in any situation. Packed full of practical advice and easy-to-follow techniques, our 10-step improvement plan will show you how to enhance your skills and ensure you deliver a polished performance every time. Test yourself Establish your strengths and weakness with our pre-workout assessment Follow the 10 Steps Discover the skills that every presenter needs to succeed Take action Learn how to build your new knowledge into your everyday performance Face your fears Increase your confidence and confront the 10 most common presenting challenges Start your presentation workout today and begin exercising your full potential. Absolutely perfect full of hints and tips for every type of presentation.Louise Bateman, Human Resources Director, Royal Masonic Benevolent Institution Brilliantly captures the tips, tools, strategies and techniques of how to become an accomplished presenter. A great read and its a book that I will be continually referring to!Andrew Richards, Group Managing Director, Linden Homes Easy to read and dip into as a lasting reference tool.Lee Mortimer, Training Quality Manager, Capita Learning Services

Steadfast Support for Your Evolving Course.Essentials of College Algebra, Eleventh Edition, by Lial, Hornsby, Schneider, and Daniels, develops both the conceptual understanding and the analytical skills necessary for success in mathematics. With the Eleventh Edition, the authors have adapted and updated the program for the evolving student, New co-author Callie Daniels brings her experience with traditional, hybrid, and online courses, to create a suite of resources to support todays learners.This program provides a better teaching and learning experiencefor you and your students. Heres how: Support for learning concepts: a systematic approach is used to present each topic, and is designed to actively engage students in the learning process. The variety of exercise types promotes understanding of the concepts and reduces the opportunity for rote memorization. Support for review and test preparation: ample opportunities for review are interspersed throughout and at the end of chapters.MyMathLab is not included. Students, if MyMathLab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN. MyMathLab should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information. MyMathLab is an online homework, tutorial, and assessment product designed to personalize learning and improve results. With a wide range of interactive, engaging, and assignable activities, students are encouraged to actively learn and retain tough course concepts.

For undergraduate and graduate courses in Business Data Communication / Networking (MIS) Clear writing style, job-ready detail, and focus on the technologies used in todays marketplaceBusiness Data Networks and Security guides readers through the details of networking, while helping them train for the workplace. It starts with the basics of security and network design and management; goes beyond the basic topology and switch operation covering topics like VLANs, link aggregation, switch purchasing considerations, and more; and covers the latest in networking techniques, wireless networking, with an emphasis on security. With this text as a guide, readers learn the basic, introductory topics as a firm foundation; get sound training for the marketplace; see the latest advances in wireless networking; and learn the importance and ins and outs of security. Teaching and Learning Experience This textbook will provide a better teaching and learning experiencefor you and your students. Here's how: The basic, introductory topics provide a firm foundation. Job-level content prepares students with the skills demanded by today's employers. The latest in networking techniques and wireless networking, including a focus on security, keeps students up to date and aware of whats going on in the field. The flow of the text guides students through the material. MyMISLab not included. Students, if MyMISLab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN and course ID. MyMISLab is not a self-paced technology and should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information. MyMISLab is an online homework, tutorial, and assessment product designed to personalize learning and improve results. With a wide range of interactive, engaging, and assignable activities, students are encouraged to actively learn and retain tough course concepts.

It's not about them, it's about all of us.Abnormal Psychology, 8/e brings both the science and personal aspects of abnormal psychology to life with a focus on evidence-based practice and emerging research. Authors Thomas F. Oltmanns and Robert E. Emery present the most cutting edge information on abnormal psychology by covering methods and treatment in context. Organized around the way students learn, this title helps readers understand the biological, psychological, and social perspectives of abnormal psychology. The 8th edition has been updated to include DSM-5 information throughout. The authors have integrated DSM-5 into the fabric of every chapter in a thorough, critical way, helping readers think critically about these changes and discuss the pros and cons of the DSM diagnostic systems. MyPschLab (available as additional purchase, not offered standard with this text)MyPsychLab is an integral part of the Oltmanns / Emery program. Engaging activities and assessments provide a teaching and learning system that helps students think like a explore abnormal psychology. With MyPsychLab, students can develop critical thinking skills through writing, simulate classic experiments and surveys, watch videos on research and applications, and explore the Visual Brain in 3-D.

For courses in Marketing Research at two- and four-year colleges and universitiesAn engaging, do-it-yourself approach to marketing researchEssentials of Marketing Research: A Hands-On Orientation presents a concise overview of marketing research via a do-it-yourself approach that engages students. Building on the foundation of his successful previous titlesBasic Marketing Research: Integration of Social Media and Marketing Research: An Applied Orientationauthor Naresh Malhotra covers concepts at an elementary level, deemphasizing statistics and formulas. Sensitive to the needs of todays undergraduates, Malhotra integrates online and social media content, and provides current, contemporary examples that ground course material in the real world.

The Leaders Guide to Coaching & Mentoring is a highly practical handbook that helps managers get the most out of their people. It includes grounded advice on the practicalities of both coaching and mentoring such as how to structure a session as well as core content on: The skills required for coaching and mentoring, including listening, questioning, observing body language, challenging and affirming The established processes for coaching and mentoring, such as GROW, relational coaching, reverse mentoring and solution-focused coaching The scenarios in which coaching and mentoring skills are particularly appropriate, for example, coaching under-performers, coaching star performers and coaching for career development There is also a handy section on the 10 pitfalls to avoid when coaching or mentoring. Written in the no-nonsense and engaging style of the other Leaders Guide books, this is the best tool on the market for managers wanting to coach their people to optimum performance. 'In this hands-on book, Mike and Fiona highlight the real difference between conventional management and effective leadership: management is a profession, while coaching is much wider; it encourages social interaction and a focus on human relationships at work. Thats what new generations expect and respect.'Laurent Choain, Chief People & Communication Officer, Mazars Group 'Its not always easy for managers to recognise what real coaching is, let alone its value. This book makes a compelling case for the Manager as Coach and contains real, usable examples of how to go about it.'Ian Johnston, Chief Executive, Dubai Financial Services Authority