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Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments. The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners. The front office is the hub of the property's communications and operations systems and usually the first point of contact for a hotel guest.
Master the tools of NLP and become more effective, more efficient, more powerful and more successfulNLP will provide powerful tools and techniques to help you make positive changes in your life.
For courses in Special Education Law. Long-recognized as one of the top special education law books in the field, The Law and Special Educationpresents the necessary information for educators to understand the history and development of special education laws and the requirements of these laws in the field of special education. In the highly litigated area of Special Education, it is imperative that professionals in the field understand the legal requirements of providing a free appropriate public education to students with disabilities. This indispensable textbook prepares the reader with the essential skills to locate pertinent information in law libraries, on the Internet, and other sources to keep abreast of the constant changes and developments in the field. Now in the third edition, the entire textbook has been thoroughly updated and revised with the latest information on the statutes, regulations, policy guidance, and cases on special education law, as well as the most current information on: the Individuals with Disabilities Education Act, Section 504 of the Rehabilitation Act and the Elementary and Secondary Education Act, The Family Educational Rights and Privacy Act (FERPA), and the Health Insurance Portability and Accountability Act (HIPAA).
Whether its preparing for the big event like an exam and important presentation at work, or simply remember this weeks shopping list, Brilliant Memory Training will help you stop worrying about your memory and start using it to the full.
This comprehensive and applied textbook clearly describes and respects infant and toddler development through a relationship-based approach to early care and education. Covering not only development, curriculum, and program planning, but also guidance and professionalism, this text promotes a relationship-based model for understanding how infants and toddlers grow and learn in typical and atypical ways. This new edition continues to emphasize the importance of families and teachers relationships and responsiveness in interactions with young children, the latest developmental research, an emphasis on child-centered planning, particularly strong coverage of infants and toddlers with special needs, and the effects of culture, families, and quality programs on infant-toddler development and interactions. Readers will come away with a deeper understanding of why, according to the science of child development, certain practices support or hinder an infants or toddlers optimal developmentand how to provide responsive, joyful, meaningful and lasting high-quality care. The Third Edition is enhanced with videos (in the Pearson eText only), new engaging photos, expanded coverage of culture, and many other valuable additions.
More than any other full-length text on the market, The World of Psychology supports student learning while helping students make the connection between scientific principles and everyday life. The Seventh Edition of Wood/Wood/Boyd's World of Psychology continues to respond to the changing needs of today's diverse student population. Students and instructors will benefit from exciting enhancements in content, pedagogy, and design while enjoying the accessible and engaging presentation that have made this text so successful over the years.
Packed full of tried and tested techniques and secrets from some of the UKs most successful networkers, Effective Business Networking from Brilliant contains useful tools, anecdotes and real life examples of people who have used networking to secure their dream jobs, make career moves, grow their business or even find their life partner, to those who network and connect people professionally for a living.
For courses in Criminology, Criminological Theory, Theories of Crime, Crime in America. The authoritative resource for criminological theory. Criminological Theory, 6/e provides concise chronological coverage of all the major criminological theories. The text puts theories into socio-historical context to illustrate how and why certain theories evolved, why they were popular at particular points in time, and how they are still active and influential today. The authors also examine the research and policies that were inspired by each theory. Specifically designed to suit one-semester courses, students and instructors alike will appreciate the texts straight-forward approach, clear language, and comprehensive coverage.
The text is designed for undergraduate Mechanical Engineering courses in Kinematics and Dynamics of Machinery.It is a tool for professors who wish to develop the ability of students to formulate and solve problems involving linkages, cams, gears, robotic manipulators and other mechanisms. There is an emphasis on understanding and utilizing the implications of computed results. Students are expected to explore questions like What do the results mean? and How can you improve the design?
GET MORE DONE IN LESS TIME Whether its getting on top of your workload, finding the time to start something new or simply making more time to relax, How to Manage Your Time will help you to get there.
Offering a balance of theory and applications and a mix of text and readings, Consider Ethics begins with chapters covering ethical theory, each of which is followed by related, classical readings. The book concludes with an examination of six contemporary ethical issues presented in a pro/con format with introductory material that places each issue in context. Featuring selections from the worlds most influential philosophers, this combination of primary texts and explanatory pedagogy presents the material in a clear, accessible way that does not sacrifice rigor. Making connections among different ethical theories throughout, the text helps students to engage the subject matter and apply theories to important contemporary ethical issues. NEW! Pearson's Reading Hour Program for InstructorsInterested in reviewing new and updated texts in Philosophy? Click on the below link to choose an electronic chapter to preview Settle back, read, and receive a Penguin paperback for your time!http://www.pearsonhighered.com/readinghour/philosophy
For all masters or doctoral courses on nursing theory or related to framework development for practice or research. For beginning graduate students in nursing and related disciplines, this text offers the clearest, most useful introduction to methods of theory development. It places nursing theory development in context, with a rich historical view that traces the field from its from its mid-20th century beginnings through contemporary and emerging issues. Present-day coverage includes both domain- and population-focused theories designed to specifically address the needs of clients served by nurses. Important additions in this edition include short reflections and critical thinking projects, as well as a new chapter on using knowledge development and theory to inform practice.
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For courses in Applied Mechanics, Statics/Dynamics, or Introduction to Stress Analysis. Featuring a non-calculus approach, this introduction to applied mechanics text combines a straightforward, readable foundation in underlying physics principles with a consistent method of problem solving. It presents the physics principles in small elementary steps; keeps the mathematics at a reasonable level; provides an abundance of worked examples; and features problems that are as practical as possible without becoming too involved with many extraneous details. This edition features 7% more problems, an enhanced layout and design and a logical, disciplined approach that gives students a sound background in core statics and dynamics competencies.
For courses in Engineering Design.Engineering By Design introduces students to a broad range of important design topics. The engineering design process provides the skeletal structure for the text, around which is wrapped numerous cases that illustrate both successes and failures in engineering design. The text provides a balance of qualitative presentation of engineering practices that can be understood by students with little technical knowledge and a more quantitative approach in which substantive analytical techniques are used to develop and evaluate proposed engineering solutions. This flexibility means that the text can be used in a wide variety of courses.
Pre-service and in-service teachers get sound instructional strategies for teaching the language arts to young children from birth to kindergarten and enhancing their reading, writing, speaking and listening development in this unique book that places children at the center of all good language and literacy teaching. This book is about teaching the language artsabout facilitating young childrens reading, writing, speaking, and listening development. In a very readable manner, the book places children at the center of all good language and literacy teaching, while focusing on four central themes that run throughout the book: 1. The authors provide rich descriptions of two perspectives in childrens language and early literacy learning: emergent literacy and scientifically based reading research, and equip early childhood teachers with the know how to use the instructional strategies supported by the research in both perspectives. 2. The authors acknowledge and take into account the increasing diversity of our society and schools by providing numerous illustrations of how teachers can work effectively with diverse learners, providing special features at the end of chapters that explain how to adapt instruction for English Language Learners and children with special needs, and by providing information on the tools teachers can use to discover what each child knows and can do, in order to build on that childs prior knowledge. 3. The authors stress that assessment cannot be separated from good teaching and they describe strategies that teachers can use to understand childrens language and literacy knowledge in the context of specific learning and teaching events, while also focusing on todays increasingly important accountability function of assessment and standardized testing instruments. 4. The authors acknowledge the importance of the family in young childrens language and literacy development and include descriptions of how early childhood teachers can connect with families and engage caregivers in their childrens school or center.
For one or two-semester courses in Microprocessors or Intel 16-32 Bit Chips.Future designers of microprocessor-based electronic equipment need a systems-level understanding of the 80x86 microcomputer. This text offers thorough, balanced, and practical coverage of both software and hardware topics. Basic concepts are developed using the 8088 and 8086 microprocessors, but the 32-bit versions of the 80x86 family are also discussed. The authors examine how to assemble, run, and debug programs, and how to build, test, and troubleshoot interface circuits.
The Tobey/Slater/Blair/Crawford series builds essential skills one at a time by breaking the mathematics down into manageable pieces. This practical building block organization makes it easy for students to understand each topic and gain confidence as they move through each section. Students will find many opportunities to check and reinforce their understanding of concepts throughout the text and its MyMathLab course. With this revision, the author team has added a new Math Coach feature that provides students with an office hour experience by helping them to avoid commonly made mistakes. With Tobey/Slater/Blair/Crawford, students have a tutor, a study companion, and now a coach, with them every step of the way.
Early Childhood Development: A Multicultural Perspective, 6/e addresses both typical and atypical child development from birth through age eight. This text highlights the diversity of child development, preparing professionals to meet the unique needs of children from a wide variety of backgrounds. From reviews of Early Childhood Development: A Multicultural Perspective: I believe that overall the textbook is unique in its multicultural approach. It is also very reader friendly and contains the information that is essential to understanding the development of children. . . . [T]his text is one of the few that truly does focus on the early development years. Additionally, it is one of the only [texts] that has the multicultural emphasis. Keri Maxwell, West Virginia University I use the text because it is the only one that I have found with a true multicultural focus throughout, not just a multicultural chapter at the end of the book. . . . [The W]riting is excellent, especially helpful are the examples and vignettes. . . . [The book] gives multiple examples of how content is applied; gives a review of important points; and gives application ideas at the end of each chapter. [A] strength [of Chapter 18] is looking at family issues (poverty, oppression, etc.) and going through the different age ranges covered in this book. That helped to integrate that knowledge about families and apply it across ages. Sandra Newcomb, University of Maryland, College Park Excellent text. . . . [T]he author has done an outstanding job of presenting key concepts in a readable, understandable, and relational way. Excellent Research into Practice [feature]. Marilee Cosgrove, California State University, Fullerton
As the market leader in literacy education, Literacy for the 21st Century: A Balanced Approach, continues to evolve in providing the most contemporary and practical approaches for literacy instruction. This carefully organized and thoroughly applied text is written to ensure that readers understand the current theories behind and the critical components of instruction for teaching reading and writing as complementary in the development of literacy. Readers are treated to a philosophical approach that not only balances the why, what, and how of teaching literacy but also offers practical pedagogyteaching strategies and instructional proceduresthat foster thoughtful teacher preparation and ensures alignment to the literacy goals teachers are responsible to teach. New text features model practices that support diverse populations, instruction driven by sound classroom assessment, and new literacy strategies that will help teachers transform literacy learning with digital devices. Integrating the best of what we know about teaching reading and writing, and implementing the ideas that will lead us into the future of education, the Sixth Edition of this popular introductory text provides the balance teachers need to be successful in the classroom.
The Tobey/Slater/Blair/Crawford series builds essential skills one at a time by breaking the mathematics down into manageable pieces. This practical building block organization makes it easy for students to understand each topic and gain confidence as they move through each section. Students will find many opportunities to check and reinforce their understanding of concepts throughout the text and its MyMathLab course. With this revision, the author team has added a new Math Coach feature that provides students with an office hour experience by helping them to avoid commonly made mistakes. With Tobey/Slater/Blair/Crawford, students have a tutor, a study companion, and now a coach, with them every step of the way.
This text is the premier introductory environmental economics text for non-majors.Policy-oriented coverage of environmental economics for majors and non-majors alike. Environmental Economics and Policy 6/e is a companion text to the larger Environmental and Natural Resource Economics 8/e. This smaller, paper-bound policy text is intended for a broader audience that includes political science, environmental studies, and agricultural programs.Environmental Economics and Policy provides a broad but nuanced introduction to the field of environmental economics. This text begins with an introduction to core concepts and theory, followed by a series of policy chapters that are self-contained, allowing for a great degree of flexibility in course design. Boxes throughout the text introduce a large number of real-world examples and ongoing policy debates in order to bring new perspective to the issues being discussed.The sixth edition features new co-author Lynne Lewis from Bates College, a new chapter on land, more coverage on the use of GIS in both analysis and policy, and updates on topics such as climate, water pollution, transportation, and energy.
In this classic introduction to educational and psychological measurement, Thorndike and Thorndike-Christ provide all of the pertinent information future professionals need to know in order to develop the skills to use test information wisely. Incorporating standard measurement concepts as they apply to both educational and psychological assessments, the new eighth edition continues to provide a technically rigorous treatment of the core issues in measurement in an easy-to-read, easy-to-understand presentation. In preparing students to become independent users of test information, it describes problems in measurement, explains how these problems are approached and solved, surveys a broad range of sources, and provides guidance in how to find, evaluate, and use information about specific tests. The new eighth edition of Measurement and Evaluation in Psychology and Education includes increased coverage of No Child Left Behind, extended coverage of the role of ethics in tests, and a new chapter on advanced topics in testing. Part Two of the book has been reorganized to clarify concepts and the book as a whole has been streamlined and updated to include the most current research and testing information. Intended for use in undergraduate or graduate level introductory courses in psychological and educational measurement, Measurement and Evaluation in Psychology and Education focuses on basic issues in measurement provides a general overview that is not overly specialized.
For courses in Introductory Animal Science or Introductory Livestock Management. Scientific Farm Animal Production: An Introduction to Animal Science, Tenth Edition, offers students a comprehensive, science-based approach to managing livestock for food, fiber, and recreation. This best-selling text examines the biological principles, scientific relationships, and management practices of livestock production, providing students the context and foundation upon which they can determine their academic and career focus. Updated with new figures, color photos, and current demographic data, the tenth edition is the best reference and resource available to teachers and students at the introductory level in animal sciences.
For courses in Graduate MIS, Decision Support Systems, and courses covering the principles of enterprise resource planning systems. This text takes a generic approach to enterprise resource planning systems and their interrelationships, covering all functional areas of this new type of management challenge. It discusses the re-design of business processes, changes in organizational structure, and effective management strategies that will help assure competitiveness, responsiveness, productivity, and global impact for many organizations in the years ahead.
Action research, applied systematically to the issue of poor academic performance, provides a high likelihood of improving student outcomes. The action research processes described in this book are honed by many years of successful application, and provide teachers, educational leaders, families and community members with a set of tools for engaging with significant problems in classrooms and schools. This book is designed to provide the reader with an understanding of the nature of action research and the procedures and applications of action research. In addition, it provides practical resources that add to the fundamentals of knowledge available to action researchers. The text is detailed, providing specific guidance for many of the skills that may be required for the different contexts and problems to which action research can be applied. Conceptual frameworks provide a compass or roadmap that will enable practitioners to keep track of action research processes applied to their work.
Mike Sullivans time-tested approach focuses students on the fundamental skills they need for the course: preparing for class, practicing with homework, and reviewing the concepts. In the Ninth Edition, College Algebra has evolved to meet todays course needs, building on these hallmarks by integrating projects and other interactive learning tools for use in the classroom or online. New Internet-based Chapter Projects apply skills to real-world problems and are accompanied by assignable MathXL exercises to make it easier to incorporate these projects into the course. In addition, a variety of new exercise types, Showcase Examples, and video tutorials for MathXL exercises give instructors even more flexibility, while helping students build their conceptual understanding.
For courses in wireless networking, wireless communications, wireless data communications or wireless technology in departments of Computer Science, Engineering, IT, and Continuing Education. The rapid growth of mobile telephone use, satellite services, and the wireless Internet are generating tremendous changes in telecommunications and networking. Combining very current technical depth with a strong pedagogy and advanced Web support, this new edition provides a comprehensive guide to wireless technologyexploring key topics such as technology and architecture, network types, design approaches, and the latest applications. Visit Stallings Companion Website at http://williamstallings.com/CompSec/CompSec1e.html for student and instructor resources and his Computer Science Student Resource site http://williamstallings.com/StudentSupport.html Password protected instructor resources can be accessed here by clicking on the Resources Tab to view downloadable files. (Registration required) They include Power Point Slides, Solutions, tables and figures.
The material in this user-friendly text is presented as simply as possible to ensure that students will gain a solid understanding of statistical procedures and analysis. The goal of this book is to demystify and present statistics in a clear, cohesive manner. The student is presented with rules of evidence and the logic behind those rules. The book is divided into three major units: Descriptive Statistics, Inferential Statistics, and Advanced Topics in Inferential Statistics. Every effort has been made to keep the writing as clear as possible and always aimed at the student's life space. Computational procedures are laid out in a step-by-step, programmed format. This is a straightforward presentation of the essentials of statistical analysis emphasizing the constant interaction between statistical techniques and the resarch methodology.
Perfect as the major resource in first courses in Substance Abuse Counseling and Drugs and Behavior or for general clinicians as an on-the-job resource. Could also be useful as an adjunct to, not a replacement for, a number of core counseling courses: counseling theory, techniques of counseling, counseling strategies, and school counseling This guide is designed to increase the knowledge base of the reader/student about alcohol, tobacco, and other drugs (ATOD) and to help them more clearly understand the process of working with clients who are misusing or abusing these drugsnow updated to include the changing substance abuse problems in our nation and around the world. Recognized for its clarity, accessibility, and practical approach, this widely used text thoroughly examines substance abuse in the population, addressing ways to measure the problem and ways to treat individuals and families who seek assistance. The authors educate prospective and practicing clinicians and counselors by guiding them, step-by-step, through the process of working with substance-abuse clients. While the chapters generally build on each other as they take readers through the theory and practice of substance abuse counseling, each chapter can be used as a stand-alone source of valuable information. Illustrative case studies with critical thinking questions plus MyCounselingLab videos and exercises give readers opportunities to examine and discuss a wide variety of cases. Individual chapters on special populations add substantial depth to the text's treatment of its subject.
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