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  • by AXELOS
    £42.49

    Management of Portfolios (MoP(R)) is part of the Global Best Practice suite of publications, which helps organizations and individuals manage their projects, programmes and services consistently and effectively.At the heart of any portfolio management approach is the need to identify the right programmes and projects to deliver an organization's strategy, and ensure that targeted benefits are achieved. MoP describes the principles and best-practices that will enable public and private sector organizations of all sizes to either introduce or re-energize portfolio management approaches. All professionals with an interest in, or responsibility for, organizational strategy and delivering programmes and projects, will benefit from this comprehensive reference manual. Organizations applying this guidance can expect to see real benefits in the short term. Key benefits Describes portfolio management and how best to apply the approach Shows how to get started and how to sustain progress Demonstrates how to adapt the principles and practices through real-life examples Leads to the efficient use of resources, better management of risk, and a greater return on investment Helps improve efficiency and effectiveness even where portfolio management practices are well establishedThis publication is the manual from which the syllabus and the examinations are set and supports the MoP qualification.

  • by Steve Jenner
    £42.49

    This publication from APMG-International provides comprehensive guidance on how to manage delivery of the benefits used to justify investment in change through portfolios of programmes and projects. It is essential guidance for all involved in successful change delivery, from senior responsible owners and directors through to portfolio, programme and project managers.

  • - Reputations
    by Jerome Vincent
    £4.49

    A fictional story about the cybersecurity vulnerabilities of board level executives, known as 'big fish'. It follows the story of Jim Baines, CEO of a major US packaging company who is targeted by hackers and his company's survival hangs in the balance. Out of nowhere, hard-won reputations, hundreds of jobs and millions of dollars are all suddenly at risk.

  • - Within a PRINCE2 and MSP Environment
    by AXELOS
    £21.49

    The Executive Guide to Directing Projects: within a PRINCE2 and MSP(R) Environment' is an accessible summary of the full guidance in a portable format suitable for quick reference or a quick read - a "e;ten minute guide"e; for the busy project board member. It introduces the additional considerations that project boards need to take into account if the project is being run within a programme and/or portfolio managed governance structure.The Executive Guide is aimed at experienced senior managers and project board members who are already familiar with PRINCE2, and therefore do not require frequent reference to the full guidance.Key features:Introduction and principles of PRINCE2.The Project Environment - describing the positioning of projects within the broader context of programmes and portfolios.Summary of the roles, responsibilities duties and expected behaviours of Project Board members and explanation of key Directing concepts.Outlines the Product Descriptions and those most relevant to the Project Board.

  • by Home Office
    £8.99

    Ensure you are fully prepared for your Life in the UK test with the new 2013 3rd edition of the Life in the UK handbook. This is the only official handbook for the new Life in the UK tests taken on or after 25 March 2013. It contains all the official learning material for the test and is written in clear, simple language - making it easy to understand. This essential handbook covers a range of topics you need to know to pass your test and apply for UK citizenship or permanent residency, including: The process of becoming a citizen or permanent resident The values and principles of the UK Traditions and culture from around the UK The events and people that have shaped the UK's history The government and the law Getting involved in your community

  • by DVSA The Driver and Vehicle Standards Agency
    £7.49

    The ONLY official guide that fully explains the standards required to pass the practical test for drivers of tractors and other specialist or unusual vehicles, including road rollers, track-laying vehicles, mowing machines and pedestrian-controlled vehicles.Three reasons to buy it:1. Background information - identify your vehicle category and understand the licensing requirements2. Get your licence - every aspect of the driving test is described in detail, with tips for success3. Stay safe - advice on keeping yourself and other road users safe after your test.Written by the Driver and Vehicle Standards Agency, the people who set the tests

  • by DVSA
    £7.49 - 11.49

    This official book is specifically designed to help bus and coach drivers prepare for their Driver Certificate of Professional Competence (Driver CPC). The book focuses on case studies (Module 2 of the Driver CPC test) and the vehicle safety demonstration (Module 4 of the test), complementing the other official titles in the DVSA range. Essential reading for all learner PCV (passenger-carrying vehicle) drivers.

  • by AXELOS Limited
    £42.49

    Portfolio, Programme and Project Offices describes how to create tailored governance and support structures for managing portfolios, programmes and projects. It includes guidance for building a business case, and funding models for set-up and ongoing costs. Different types of office are considered, together with the roles and services that may be carried out.Key benefitsDefines the principles, processes and techniques of effective P3OsDiscusses the value of P3Os and performance measuresIncludes real-world examples and case studiesDescribes typical lifecycles of P3O modelsExtends the guidance within PRINCE2, MSP, MoP, MoV and M_o_RThis publication is the manual from which the syllabus and the examinations are set and supports the P3O qualification.

  • - A Pocket Guide for Seafarers
    by Connie Gehrt & Georgina J Robinson
    £12.99

    Seafaring is a very demanding profession. Being far away from family and friends, unable to leave the workplace, and having fewer choices during non-working hours can affect a seafarer's physical, mental and emotional health. For seafarers, whilst on board, the ship is not only their place of work but also their home. This practical guide will offer guidance for seafarers on fitness and diet, general health, personal and social wellbeing, mental health issues, and relationships and communication. With an extensive appendix, it also provides useful advice to help seafarers cope with everyday life. Easy to read and full of illustrations, this pocket book will be an essential resource for seafarers who wish to enjoy a state of healthy wellbeing at sea.

  • - A Guide for Organisations
    by Connie Gehrt & Georgina J Robinson
    £25.49

    This book is aimed at all those in managerial and organisational roles in the maritime industry who have a duty of care for seafarers. Ensuring that seafarers are safe and in good health results in a workforce enabled to perform its duties in an optimal way. Seafarers play a key role in the success of the maritime industry, yet their welfare can be neglected. This can be costly, not only to the seafarers, but for businesses too. In recent years, the importance of employee wellbeing has become evident; employees who are physically and mentally fit are usually more productive and less prone to accidents. For those at sea, wellbeing comes with its own challenges, with seafarers undergoing prolonged periods of isolation and having limited access to services. As well as physical and mental wellbeing, topical areas include how to: * improve organisational culture and wellbeing * deal with conflicts, bullying, discrimination and harassment * defuse crisis situations * overcome fatigue and manage seafarers' workloads. Written by experts in the industry, this title offers practical advice on improving individual and corporate wellbeing. With useful appendices that include templates and checklists for quick reference, Wellbeing at Sea will help employers to fulfil their responsibilities to their employees, and ensure excellence in the physical and mental wellbeing of all those at sea.

  • by Dr. Spike Briggs, Dr. Tim Carter & Dr Katharine Hartington
    £33.99

    the Ship Captain's Medical Guide is intended primarily for use on vessels where there is no medical professional, such as a doctor, on board. It provides assistance and direction for crew members when it becomes necessary for them to assess and treat trauma and medical illness.For the 23rd edition, the guide has been comprehensively rewritten, with the aim of reflecting current best medical practice, applying this to the maritime environment. The new guide also incorporates advances over the past 20 years in medical technology, treatment algorithms and global communications.

  • by Itsmf Uk
    £9.49

    This quick-reference guide will help you as you study for the RCV module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available. Key features: Authored and quality assured by itSMF UKEndorsed by the APM GroupFollows the ITIL Intermediate Release, Control and Validation Syllabus.Covers the following processes and functions and how they contribute to the Lifecycle:Change ManagementService Asset and Configuration ManagementService Validation and TestRelease and Deployment ManagementRequest FulfilmentService EvaluationKnowledge Management

  • by Itsmf Uk
    £9.49

    This quick-reference guide will help you as you study for the OSA module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available. Key features: Authored and quality assured by itSMF UKEndorsed by the APM GroupFollows the ITIL Intermediate Capability Operational Support and Analysis Syllabus.Covers the following processes and functions and how they contribute to the Lifecycle:Event ManagementIncident ManagementRequest FulfilmentProblem ManagementAccess ManagementService DeskTechnical ManagementIT Operations ManagementApplications Management.

  • - A Practical Handbook
    by Alex Hernandez
    £29.99

    Throughout this publication we will be using ITIL framework practices to demonstrate how to achieve superior operational excellence to meet your organizational business drivers. ITIL offers a globally accepted and proven set of leading practices, processes and roles spanning the IT enterprise.Throughout this publication we will be using the ISO/IEC 20000 standard for IT service management, which complements ITIL well in demonstrating how to achieve superior operational excellence to meet your organizational business drivers.

  • - Service Management Scenarios
    by Peter Brooks
    £29.99

    The publication embeds ITIL best-practice advice with scenarios derived from practical experience, to illustrate approaches and negotiate possible pitfalls to help deliver successful service management projects. It is a management guide to practical adoption of ITIL principles, complementary to the core publications. Containing practical guidance for internal and external consultants, this book covers all the important techniques you need to collaborate with stakeholders in setting and delivering goals. Contents Include:Consultancy methods, and how to apply the right tools for a particular jobEthical consultancy - good governance and the responsibilities of a consultantAnalysing the enterprise, and how to incorporate corporate vision, policy and objectives into requirementsUsing roadmaps and evaluations to build a shared vision with your clientManagement techniques: team-building, growing capabilities, delegating and engaging staff effectivelyIdentifying, analysing and managing requirements, risks, and value in strategy and designManaging change, resistance, negotiation and politicsInfluencing senior management and the board using business cases and portfoliosThe importance of communicating effectivelyAll techniques are illustrated using detailed scenarios based on practical experience covering the whole life of an engagement in a global company and a university.

  • by AXELOS
    £8.49

    Updated in line with the 2011 Edition, 'An Executive Guide to Portfolio Management' is about Portfolio Management and is specifically aimed at senior executives - the subject is discussed from a strategic perspective. This guide will help you understand how Portfolio Management can assist in addressing the challenges you and an organization face and how to respond to the demands for more customer focused service. Key features:A pocket sized guide to key facts about portfolio managementAn overview of what it is, its benefits and how it works Explains role of portfolio management prioritizing investment decisions 'Real life' examples of portfolio management in practiceHealth check with questions to ask about current capabilities and needs.

  • by AXELOS
    £8.99

    Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the process elements involved in identifying and introducing service management improvements, the continual service improvement stage of the lifecycle also deals with issues surrounding service retirement.Key features:Written by authors of the main core guidance titlesProvides a handy overview of the five core titlesEach Key Element Guide shares the same structure Quality assured and endorsed by itSMF International.

  • - Processes and functions
    by AXELOS
    £2.99

    Provides information on all of the ITIL processes and functions. It can be used as an entry point, giving insight into ITIL and guiding the reader to specific topics within the ITIL core guidance publications to help them find out more. It can also be used in its own right to provide basic information about the ITIL framework and its processes. Each process is presented in the same way, with information on its purpose, benefits and features.Key features Provides a process-focussed overview of ITIL in one place User-friendlyAligned with the content of the core guidance

  • - Managing and Directing Successful Projects
    by AXELOS
    £21.49

    This guide provides a high level introduction to the updated PRINCE2 method covering both the "e;Managing"e; and "e;Directing"e; publications. It introduces the principles, processes and key themes, and gives practical examples of applying the method in practice.Key features:Introduction to PRINCE2: Principles, Processes and Themes.Describes the PRINCE2 processes and how they can be applied in practice.Details the Project Board duties and behaviours.Tailoring PRINCE2 to the project environment.Appendices for project descriptions, a glossary of terms and further information.

  • by Driver and Vehicle Standards Agency Driver and Vehicle Standards Agency
    £10.49

    Good driving is not just about control of the car and knowing the rules of the road - it's also about being a responsible driver and coping with the traffic situations you'll meet. Developing that responsibility comes, in part, with experience. But it's also about your personal approach. For example, do you think you set a good example while you're driving - to your passengers (particularly children), and other road users? We all start out knowing how to drive well - otherwise how would we have passed the test? We know that behaviours like using a mobile phone while driving and speeding are not good. But bad habits can creep in. We may become overconfident - or lose confidence altogether; all these things can increase our risk of crashing. A good driver is just as aware of their faults as they are of their abilities, so you've scored on that measure by considering this ebook. 'Better Driving' explains how your attitude, mood, health and other factors can affect the way you behave at the wheel. We invite you to reflect on your style of driving and to consider how you can improve on that style. We hope this ebook helps you to find your own unique way to become a better driver. You could be rewarded with lower costs, more confidence and enjoyment, and less stress. You'll also set a great example to your passengers and other road users. Most importantly, we hope it will help you towards a lifetime of safe driving.

  • by Ross Garland
    £42.49

    This publication provides comprehensive and practical guidance. It explainswhat effective governance looks like and describes, in easy-to-understandterms, how to achieve it. With advice that is adaptable and scalable,P3G provides the knowledge and understanding necessary to design,implement and operate effective and efficient governance arrangementsfor a project or programme, or your organization's entire change portfolio.

  • by David Moskowitz
    £42.49

    The first publication in the Create, Protect, and Deliver Digital Business value series sets out how the ever-changing threat landscape intersects with digital business risk. It introduces the Create, Protect, and Deliver (CPD) Model - a dynamic model of systems - to explain how any business value that is created must be protected at a level which is proportional to its value to the organization.

  • by Police Foundation Police Foundation
    £16.99

    Motorcycle Roadcraft is the handbook for police and other emergency services riders undertaking rider training. In rider training, Motorcycle Roadcraft is combined with practical instruction. This edition is designed so that it can be used for self-study either before or during a course, and for ready reference afterwards. The aim of Motorcycle Roadcraft is to improve your riding ability. Your safety and that of other road users depends on your awareness of what's happening around you and your ability to control the position and speed of your machine relative to everything else on the road. A collision or even a near miss can be the result of a lapse in riding skill. Motorcycle Roadcraft aims to help you become a better rider by increasing your awareness of all the factors that affect your riding - your own capabilities, the characteristics of your machine, and the road and traffic conditions, including the actions of other road users that can put you at risk. The system of motorcycle control explained in Motorcycle Roadcraft is a methodical approach to hazards which increases your safety by giving you more time to react in complex situations.

  • by Police Foundation Police Foundation
    £16.99

    Roadcraft is the handbook for police and other emergency services drivers undertaking driver training. In driver training, Roadcraft is combined with practical instruction. This edition is designed so that it can be used for self-study either before or during a course, and for ready reference afterwards. The aim of Roadcraft is to improve your driving ability. Your safety and that of other road users depends on your awareness of what's happening around you and your ability to control the position and speed of your vehicle relative to everything else on the road. A collision or even a near miss is often the result of a lapse in driving skill. Roadcraft aims to help you become a better driver by increasing your awareness of all the factors that affect your driving - your own capabilities, the characteristics of your vehicle, and the road and traffic conditions. The Roadcraft system of car control is a methodical approach to hazards which increases your safety by giving you more time to react in complex situations. What vehicles does Roadcraft cover? You can apply the principles of Roadcraft to any vehicle you drive, whether a modern car or larger or older vehicles. The basic design and the supplementary features built into a vehicle all affect its capabilities. As vehicle design and safety technology become more and more sophisticated, it would be impossible in a book of this size to cover the range of variations in, for example, wheel drive, transmission, adaptive suspension and active safety features. You should always get to know your vehicle's characteristics and adapt your driving to them, and have a good grasp of the manufacturer's guidance for every vehicle that you drive.

  • by Driver and Vehicle Standards Agency Driver and Vehicle Standards Agency
    £12.99

    This book is designed to guide you through everything you need to know to drive safely. If you follow this guidance - ideally with the help of an approved driving instructor - you'll be well prepared to drive for yourself and enjoy the experience. You'll also be prepared for the responsibility that comes with carrying passengers, such as friends and family, and driving for work. You'll be much more likely to avoid incidents, and as an added benefit you'll keep your insurance premiums down. Driving is both an enjoyable activity and a very valuable contribution to our social and working lives. All drivers can gain the maximum benefit from their driving and to avoid the heartbreak that comes when things go wrong. Read this book carefully and you will be able to take on board the lessons it provides. That way, you'll be prepared for a lifetime of safe driving.

  • by Driver and Vehicle Standards Agency Driver and Vehicle Standards Agency
    £14.49

    Learning to drive is an exciting experience. As with acquiring any new skill, you may be nervous and it may be challenging at first. But, before long, you'll be ready to take the step towards getting your full licence and enjoying the freedom that comes with it. A sound understanding of driving theory will help you to reach that stage. So, the DVSA advice is to take some practical lessons with a qualified instructor while you're studying for your theory test. Learning the theory and practical skills at the same time is the best approach; combining the two means you're more likely to understand and remember what you've learnt, something you'll be glad of on the day of your theory test! We wish you a lifetime of safe driving. The Official DVSA Theory Test for Car Drivers includes all the latest official revision questions, loads of useful photos and diagrams and top tips to help you pass. It will help you through a lifetime of safe driving!

  • by DVSA
    £14.49

    To prove that you have the right knowledge, understanding and attitude to be a safe and responsible rider, you'll need to pass the theory test. It includes a multiple choice test, to assess your knowledge of riding theory, and a hazard perception test, to assess your hazard recognition skills. This book contains hundreds of questions, which are very similar to the questions you'll be asked in the test and cover the same topics. It's easy to read, and explains why the answers are correct. References to the source material also appear with each question. Everyone learns in different ways, so this book has features to help you understand riding theory whatever kind of learner you are, including bite-size chunks of information, which are easier to understand at your own pace, lots of photographs and images to illustrate what you're learning, 14 topic-specific case studies and 6 mixed-topic ones, just like those you'll get in the test, things to discuss and practise with your trainer, to put your learning about each topic into practice, meeting the standards, to help you understand how each topic relates to the National Standard for Riding. This book is designed to help you learn about the theory of riding and to practise for the test.

  • by AXELOS Limited
    £8.99

    Portfolio, Programme and Project Offices describes how to create tailored governance and support structures for managing portfolios, programmes and projects. It includes guidance for building a business case, and funding models for set-up and ongoing costs. Different types of office are considered, together with the roles and services that may be carried out.Key benefitsDefines the principles, processes and techniques of effective P3OsDiscusses the value of P3Os and performance measuresIncludes real-world examples and case studiesDescribes typical lifecycles of P3O modelsExtends the guidance within PRINCE2, MSP, MoP, MoV and M_o_RThis publication is the manual from which the syllabus and the examinations are set and supports the P3O qualification.

  • by Driver and Vehicle Standards Agency Driver and Vehicle Standards Agency
    £12.99

    Riding a moped or motorcycle is fun and reduces traffic congestion. It gives you freedom and independence, but you have to remember how vulnerable you are on the road. Over the years, different laws have been introduced to improve moped and motorcycle rider safety. They include the compulsory wearing of safety helmets, restrictions on the size of motorcycle that a learner can ride, and the theory test for learner riders - including the hazard perception test. Compulsory basic training (CBT) is a training course, with no test or exam, which gives new riders the basic skills they need before riding unaccompanied on the road. CBT has had a really positive impact on road safety, and once you've done your CBT and passed the theory test, the next step towards getting your full motorcycle licence is passing the practical test modules, when you'll need to show your examiner that you can ride your motorcycle safely on the road. The riding standards we'll be looking for are explained simply, and with illustrations, in this book. Riding is never predictable so, even after you've passed your test and have a full licence, you'll carry on learning. You'll be riding in different weather conditions and come across new hazards and traffic situations. Using the skills you've learnt and the guidance from this book, you'll be able to calmly assess each new situation and ride through it safely. Learning to ride a motorcycle is a continuous process, and the tests are just one stage in your riding career. When you've passed your test, you should ask your trainer about the DVSA Enhanced Rider Scheme which'll help you enjoy your riding even more and stay safe on our roads. Make it your aim to have a lifetime of safe riding.

  • by Driver and Vehicle Standards Agency Driver and Vehicle Standards Agency
    £12.99

    Riding a motorcycle can be an enjoyable and exhilarating experience, as well as an economical way of getting about. But the volume of traffic on the roads and the challenges that we as riders face mean, more than ever, that you must take responsibility for your safety. Whether you're an experienced motorcyclist or a new rider, you'll realise that safe riding requires skill in handling your machine and the ability to 'read' the road. Good observation and anticipation are essential to safe riding. This book is a step-by-step guide to motorcycling. It covers everything, from choosing your machine and the correct protective clothing to defensive riding and the importance of proper training. It's an essential reference book for all motorcyclists, however experienced - and for trainers too. Read it carefully and put the advice it gives into practice. Make sure that your aim is a lifetime of safe riding.

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