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Silicon Valley technology is transforming the way we work, and Uber is leading the charge. An American startup that promised to deliver entrepreneurship for the masses through its technology, Uber instead built a new template for employment using algorithms and Internet platforms. Upending our understanding of work in the digital age, Uberland paints a future where any of us might be managed by a faceless boss. The neutral language of technology masks the powerful influence algorithms have across the New Economy. Uberland chronicles the stories of drivers in more than twenty-five cities in the United States and Canada over four years, shedding light on their working conditions and providing a window into how they feel behind the wheel. The book also explores Uber's outsized influence around the world: the billion-dollar company is now influencing everything from debates about sexual harassment and transportation regulations to racial equality campaigns and labor rights initiatives. Based on award-winning technology ethnographer Alex Rosenblat's firsthand experience of riding over 5,000 miles with Uber drivers, daily visits to online forums, and face-to-face discussions with senior Uber employees, Uberland goes beyond the headlines to reveal the complicated politics of popular technologies that are manipulating both workers and consumers.
Stories have persuasive powers: they can influence how a person thinks and acts. Inside Story explores the capacity of stories to direct our thinking, heighten our emotions, and thereby motivate people to do harm to others and to tolerate harm done by others.From terrorist violence to ';mere' complacency with institutionalized harm, the book weds case study to cross-disciplinary theory. It builds upon timely work in the field of narrative criminology and provides a thorough analysis of how stories can promote or inhibit harmful action. By offering a sociological analysis of the emotional yet intersubjective experience of dangerous stories, the book fleshes out the perplexing mechanics of cultural influence on crime and other forms of harm.
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