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After-Sales-Feedback mit Kundenkonferenzen
- Methodische Grundlagen und praktische Anwendung
part of the Schriften Zum Europaischen Management series
- Binding:
- Paperback
- Pages:
- 315
- Published:
- July 26, 2001
- Edition:
- 2001
- Dimensions:
- 210x148x18 mm.
- Weight:
- 440 g.
Delivery:
1-2 weeks
Expected delivery: January 4, 2025
Extended return policy to January 30, 2025
Description of After-Sales-Feedback mit Kundenkonferenzen
Sven Winkler analysiert Customer Focus Groups in Form von Kundenkonferenzen und vermittelt konkretes Handlungswissen, das es ermöglicht, eine Entscheidung über den Einsatz dieses Instruments zu treffen, ihn zu organisieren, zu strukturieren und methodisch-technisch zu realisieren.
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