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Are You Being Served?
- New Tools for Measuring Service Delivery
- Binding:
- Paperback
- Pages:
- 340
- Published:
- December 27, 2007
- Dimensions:
- 229x152x23 mm.
Delivery:
1-2 weeks
Expected delivery: December 13, 2024
Extended return policy to January 30, 2025
Description of Are You Being Served?
Presents tools and techniques for measuring service delivery in health and education and people's experiences from the field in deploying these methods. This work provides an introduction of the different methodological tools available for evaluating the performance of the health and education sectors.
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