Books by Conrad Lashley

The book provide a concise resource for all emerging hospitality managers, and for academics preparing students for careers within the hospitality industry.The authors offer a practical guide to the skills and knowledge needed by those who will be managing bars, restaurants and hotels in the fast moving hospitality retailing contexts.

Explores the practice of hospitality across disciplines, and adopts an international perspective where appropriate. This title focuses on the study of hospitality across the range of human, social and economic settings, and provides a reference point for the development of hospitality as an academic discipline.

Provides students and managers with a guide to managing units in hospitality retail organizations. This work shows managers and students how competitive advantage can be gained by adopting management techniques which are both 'tight and loose', and demonstrates how you can manage businesses with well-defined objectives.

Presents managers and students the importance of empowerment as part of human resource strategy. This book provides a perspective of this established management technique, identifying factors that will lead to a win: win situation for all concerned. It uses case studies from companies such as McDonalds, TGI Fridays and Harvester Restaurants.