Management & Strategy

Taking you through the ITIL Foundation exam and beyond. ITIL is the best practice methodology for IT Service Management, developed by the UK government and globally adopted in both the public and private sectors. An official ITIL-Licensed product, ITIL Lifecycle Essentials covers all of the vital material required for the entry-level ITIL Foundation Certificate, and gives candidates a solid grounding in the key elements, concepts and terminology used in the ITIL service lifecycle.The book includes:An introduction to ITIL and why it is considered to be best practice for IT Service Management.An overview of the key components of a service management capability, including; processes, functions and generic roles.Specific chapters then cover the purpose, objectives, scope and value of the five phases of the service lifecycle that form the ITIL core; from strategy and design, through to transition, operation and continual service improvement (CSI).A summary of the ITIL qualification scheme and the Foundation level, together with some guidance on preparing for the exam.The essential link between your ITIL qualification and the real-world. This book doesn't just cover the information required to pass the foundation exam, but goes beyond this in providing practical guidance for when newly qualified practitioners enter the real-world. By addressing processes and concepts not covered in the syllabus, this book guides practitioners as they go beyond Foundation level. It features practical tips on using service management and, for each process, the author adds to the theory with lessons from her own real-world experience.The book is ideal for self-study candidates, training delegates and itSMF/BCS members, and V2 Foundation Certificate holders who have not yet taken the upgraded exam. Project managers looking to broaden their qualifications will find it a helpful companion to their studies and a practical aid for their professional development. Contractors or consultants with limited study time will also find this book essential to their part-time education.The Vital ITIL title - before, during and after your ITIL training.This product is accredited by AXELOS, the licensors of official ITIL products.ITIL is a Registered Trade Mark of AXELOS Limited.

International grassroots esports entrepreneur and opinion leader Martin Fritzen knows all about success in esports. He founded Denmarks biggest esports club and is now spearheading all grassroots esports activities at DGI, an organization with more than 6500 sports clubs. He argues that all sports clubs should offer esports activities and wants local governments and communities to support them. Martin shows in a detailed, 9 step guide, how to build a sustainable esports club and describes the benefits to the sports clubs, sponsors, brands, and in the end, to the people who love esports.

A brilliant guide to living a happier life (even if it's not so perfect)Bestselling author Tal Ben-Shahar has done it again. In Being Happy (originally published in hardcover as The Pursuit of Perfect, 978-0-07160882-4), he gives you not only you the theory but also the tools to help you learn how to accept life as it actually is instead of what you think it should be. By using the science of positive psychology along with acceptance, Ben-Shahar shows you how to escape the rat race and begin living a life of serenity, happiness, and fulfillment. With the same technique that made Happier such a great success, Being Happy shows you how to let go of unrealistic expectations and truly accept your emotions for a more serene life. Praise for Ben-Shahar:"[Tal Ben-Shahar has] a rare brand of good sense that is embedded in scientific knowledge about how to increase happiness." -- Martin E. P. Seligman, author of Authentic Happiness"Ben-Shahar teaches that happiness isn't as elusive as people think." -- Publishers Weekly"One of the most popular teachers in Harvard's recent history." -- Ellen J. Langer, author of Mindfulness and On Becoming an Artist Tal Ben-Shahar is the New York Times bestselling author of Happier. He consults and lectures around the world to executives in multinational corporations, the general public, and at-risk populations. For more information, visit www.talbenshahar.com

Research shows you have a 50% chance of hiring the right employee... and a 50% chance of hiring the wrong one. It's a toss up, but it doesn't have to be.

Published to celebrate the 5th anniversary of this best selling book, the new edition features 11 new diagrams. A unique and practical guide to solving business problems by using diagrams and visual thinking techniques.

In Teams That Work, Scott Tannenbaum and Eduardo Salas present the seven drivers of team effectiveness and the clearest recommendations on what really makes teams great. Readers will find actionable, evidence-based tips for being an effective team leader, a great team member, a supportive senior leader, or an impactful consultant.

The Leader-Member Exchange (LMX) model of leadership has shown that effective leader-follower relationships predict employee well-being and performance. Less research, however, has addressed how diversity variables may affect the development of leader-member exchange and outcomes. This book addresses the challenges of how diversity may impact the development of effective working relationships.

"Marketers struggling to create engaging content will have a savior in The Content Fuel Framework. The Focus + Format approach is a simple yet highly effective way to inspire numerous rich ideas to rescue any content marketing program."-Lee Odden, CEO and Co-Founder of TopRank MarketingIn The Content Fuel Framework, trained journalist and award-winning content marketer Melanie Deziel shows you how to maximize your creativity by systematizing it. This simple framework catalyzes the brainstorming process, making idea generation effortless and nearly automatic. No more writer's block. No more asking "what should I post?" No more waiting for that "big idea" to show up in its own time. This system allows storytellers from any industry to produce fresh story ideas on demand, any time.Never before have we consumed as much content, in as many forms, and in as many places as we do now. This means marketers, creators, and anyone who communicates with an audience is under more pressure than ever to deliver unique content, consistently. How can you fill all those web pages, social feeds, blogs, and newsletters, every single day?The Content Fuel Framework will challenge you-and enable you-to tell stories in entirely new ways. It's an adaptable and evergreen guide you'll come back to again and again.

Are you looking for the competitive edge to take your personal brand to new heights and be in control of your career?The secrets to drive massive amounts of traffic to your content without paying for it and dominate your competitors? Become the next influencer where your essence can't be forgotten by the enormous value you provide to the consumers?Just ten years ago mass-market retailers were associated with brands. With the development of social media, the shift of tradition brands has gone personal. Social media platforms have provided the link to bridge your content to the consumer with ease. That’s what this book is about. To get consumers to walk across the bridge to your content. The opportunity to provide value and establish yourself as an authority figure. The chance to leave a legacy behind by turning your brand viral so you can automatically turn your followers into customers.To establish a real personal brand, you need a plan. You need to learn to use social media to its FULL potential. You need to understand each platform and the algorithm they’re built on. I will provide you with the secrets and up to date strategies, so you know which factors to focus on and what is a waste of time. I guarantee that if you follow the strategies in this book, one year from now you will have done a complete 180 with your life and achieved the financial freedom only few have reached.Inside, you will learn:The YouTube algorithm to OPTIMIZE your content to its full potential and rank first page.The UP TO DATE must know Instagram secrets to 10X your followers organically in a year.Exposing Facebooks algorithm so ONE ad can reach millions of views.The Twitter marketing tips that actually convert on your content to monetize.How to identify the content your target audience is looking for and go VIRAL.If you’re looking for how to build a real successful personal brand, then this book is a MUST for you. Scroll up and order your copy of Next Level Personal Branding Secrets now!

Discover the secrets of the world's most profitable cryptocurrency investors...This book contains 4 manuscripts: Bitcoin: Beginners Bible Cryptocurrency: Insider Secrets Blockchain: Beginners Bible (Amazon Bestseller) Ethereum: Beginners Bible A blockbuster bundle featuring 4 books jam-packed with essential information that you need to make profits with cryptocurrencyBitcoin: Everything You Need To Know About This Cryptocurrency Craze includes: 8 common Bitcoin myths debunked How a complete newbie can buy Bitcoin, Ethereum and other cryptocurrencies in under 10 minutes A step by step walk-through on how to safely store your Bitcoin offline The single biggest factor in determining Bitcoin's price fluctuations (hint: it's not JP Morgan or Goldman Sachs) How blockchain technology actually works, and why you should trust it more than any traditional bank Why Bitcoin is not going away anytime soon, and the best is yet to come How to make money in a declining market (done all the time by professional cryptocurrency investors, and easier than it sounds) An analysis of the strengths and weaknesses of 26 different cryptocurrencies Which governments are embracing blockchain openly The closest thing to a Bitcoin ETF or Mutual Fund on the market today (nearly all new investors don't know about this) A real-life case study of what NOT to do when buying an altcoin How to spot a blockchain ICO scam before you unwisely invest your money in one How blockchain technology could benefit up to 30% of children under 5 years old Which country is effectively using blockchain technology to launch revolutionary "smart cities" The number 1 period of time when you should NOT invest in a cryptocurrency (thousands have lost money by doing this) The coin that allows you to make completely hands-off, passive, while-you-sleep income with cryptocurrency How you can open your cryptocurrency portfolio in less than 10 minutes, even if you're a complete novice Why this so-called "easy way" to obtain Bitcoin will actually lose you money 99% of the time - and the reason cryptocurrency pros NEVER do this ...and much, much morePlus a special bonus report only available to Amazon customers! Go beyond the hype, separate fact from fiction and learn the best way to make consistent, long-term profits with cryptocurrency. If you're ready to become a part of the world's fastest growing and most exciting financial market - order now to begin your cryptocurrency journey!

Competency Management involves understanding and replicating the competencies and/or behaviours of top-performing employees, developing and leveraging organizational competencies through deployment of suitable competency models and, finally, identifying the core competence of the organization that would provide leverage for gaining a competitive advantage.The objective of the book is to help create a customized framework for individuals and organizations to discover and harness their 'core competence' for self-sustenance and attaining the pole position in their respective domains. This practical handbook will prove to be indispensable to corporate honchos--C Level Executives, Human Capability Management Experts, Policy Makers, HR Managers--besides being a comprehensive reference to postgraduate and graduate students of management.

What makes great leaders like Jeff Bezos and Elon Musk extraordinary? All In shows leaders and aspiring leaders how obsession can fuel the most incredible success, but also take a toll on a leader, his or her family and work colleagues.

leaders that ignore the benefits of listening to different perspectives leave some people feeling like they cannot be their authentic selves.By contrast, leaders who Inclusify can forge strong relationships with their teams, inspire greater productivity from all of their workers, and create a more positive environment for everyone.

This book shows how behavioural science has revolutionised our understanding of how people really think - and how we can use those insights in our businesses to influence behaviour and gain competitive advantage.

This book offers readers a startling view of how blockchain technology will transform the financial industry in profound ways. Some of the world's top thinkers in blockchain have contributed chapters that survey the coming digital storm--how it will level the playing field, give individuals more financial power, and create greater transparency in operations. Written for the educated financial reader, it reveals how blockchain can create a token-based incentive system that aligns the interests of participants in large-scale initiatives, as well as the rewiring of global payment networks and innovative financing methods such as initial coin offerings to fund infrastructure development. The transition for the financial industry is bound to be complicated, but it presents enormous opportunity for those who understand the storm as it's brewing.

Why do so many sensible M&A deals fail in the execution and integration phase?How can leaders deliver on their commitments, not only in the short term, but in all financial, human and societal aspects?Built on the foundations of systemic intelligence and organizational constellations, and illustrated with numerous real-life stories, EMERGENT sheds a light on what is really derailing the newly formed organization.With their thought-provoking questions, the authors dare you to explore both the system and your relationship to it. While reading, you will find yourself reflecting on your own contribution to the challenges in front of you.This book is a ground-breaking guide for leaders, consultants and facilitators who are eager to stop fighting symptoms and address the real underlying causes.

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.The essential guide to marketing and building your business on Instagram - today's hottest social media platformWhile other social sites are declining in popularity, Instagram is hotter than ever-and shows no signs of cooling off any time soon. But it's not just users that are flocking to the site, marketers love it too. With more features and marketing capabilities than ever, Instagram is a channel that smart marketers can't afford to avoid.Filled with proven strategies from leading Instagram experts this updated edition of Instagram Power walks you through the steps of setting up your account, actionable monetization methods you can use, and how to integrate the social media platform into your complete marketing approach. With 15 new chapter subsections and revisions throughout, the book shows you how to leverage all the new features, including Insights, IGTV, Shop-able Posts, Stories, and Instagram Ads. You'll discover how to:.Leverage Instagram to build and strengthen your business or personal brand.Design an effective marketing plan for the platform.Sell directly on Instagram with Shop-able posts.Avoid common pitfalls, and much more If you're serious about marketing, you need to tap into the power of the world's most popular photo-sharing platform. This guide offers a road map to achieving Instagram marketing success.

This book examines flexible working from a psychological perspective and presents empirical research evidence to address what forms of flexible working there are and how they are evolving.

This book provides the background to help understand the context and key themes of the emerging digital economy. It gives the reader a framework for appreciating the critical implications of the drive to adopt digital technologies in business and offers practical insights to guide the digital transformation being undertaken by today¿s organizations.