Books in the Communicating in Professions and Organizations series

This book explores the ways in which professional groups develop specific interactional procedures for conducting and representing their activities, all of which contribute to a distinctive collaborative identity. It highlights the drawbacks as well as the advantages of collaborative talk, pointing to ways of improving professional performance.

This book considers what is at stake for professionals whose work increasingly involves communicating in linguistically and culturally diverse contexts, and argues for the need to better understand the crucial role of languages and cultures in the modern workplace.

This edited book engages with the richly interdisciplinary field of business and professional communication, aiming to reconcile the prescriptive ambitions of the US-centred business communication tradition with the more descriptive approach favoured in discourse studies and applied linguistics.

It is an attempt to fill the gap between the end of research domains and the places of dissemination of research findings, and the book will be of interest to applied linguistics researchers, students and scholars of organisational discourse, and practitioners working in multilingual settings.

It will be of interest to linguistics and communication researchers and practitioners, particularly those working in sociolinguistics, discourse analysis, business communication, health communication, political communication, language and the law and organisational studies.

It is an attempt to fill the gap between the end of research domains and the places of dissemination of research findings, and the book will be of interest to applied linguistics researchers, students and scholars of organisational discourse, and practitioners working in multilingual settings.

This book offers a novel approach to understanding the complexities of communication in culturally and linguistically diverse health care contexts.

This book provides an extensive and original analysis of the way that written and spoken communication facilitates creative practice in the university art and design studio.

This book examines the interactional practices of nurse practitioners (NPs) and the delivery of health care in the US.

This book empirically explores how different linguistic resources are utilized to achieve appropriate workplace role inhabitance and to achieve work-oriented communicative ends in a variety of workplaces in Japan.

Countering popular myths of women's deficiencies in communicating in traditionally male professions, the author uses women's talk to illustrate the interactional skills required to contribute effectively to workplace meetings, and presents new insights on the organization of talk in meetings while celebrating women's clear competence.

This book offers original corpus research in a range of workplace contexts including office-based settings, call center interactions and healthcare communication.

An investigation of the developing discourses of English Language teachers in teaching and training. Showing how teachers are shaped by the discourses they participate in and how they shape these discourses. By analyzing professional development through professional discourse the book sheds light on what teachers do and why they do it.

Winner of the Association for Business Communication's Distinguished Publication on Business Communication Award 2016This edited volume offers a collection of original chapters focusing on the Ins and Outs of professional discourse research.

We live in world increasingly shaped by risk, a fact underscored by recent events in the financial markets, science and technology, environmental policy and biosecurity, law enforcement and criminal justice.

It will be of interest to linguistics and communication researchers and practitioners, particularly those working in sociolinguistics, discourse analysis, business communication, health communication, political communication, language and the law and organisational studies.

Countering popular myths of women's deficiencies in communicating in traditionally male professions, the author uses women's talk to illustrate the interactional skills required to contribute effectively to workplace meetings, and presents new insights on the organization of talk in meetings while celebrating women's clear competence.

This book gives an inside view of real engineers communicating in a modern aerospace engineering environment. Using many authentic texts and language examples, the author describes the writing of specifications and requirements, engineering proposals, executive summaries and other communication tasks.

This book explores the ways in which professional groups develop specific interactional procedures for conducting and representing their activities, all of which contribute to a distinctive collaborative identity. It highlights the drawbacks as well as the advantages of collaborative talk, pointing to ways of improving professional performance.

The first book to bring together researchers and practitioners from a range of professions and institutions in exploring how people develop and may lose Trust through the ways in which they speak, write and act. Includes practical examples of how to conduct Trust-related research using tools from applied linguistics and discourse analysis.

An investigation of the developing discourses of English Language teachers in teaching and training. Showing how teachers are shaped by the discourses they participate in and how they shape these discourses. By analyzing professional development through professional discourse the book sheds light on what teachers do and why they do it.

Despite the inroads made by women in the professions, the glass ceiling remains a persistent barrier to their career progression. Using a range of interactional sociolinguistic data this publication investigates the crucial role that gendered discourses play in perpetuating workplace gender inequalities.

Bringing together recent international research in the field of hospital communication and interaction, the contributors to this book contextualize clinical professional work by focussing on the rising intensity of information and communication practices in organizations generally, and in health care in particular.

Key practitioners and researchers explore how people routinely and at particular sites are discursively constructed as deficient in ways that may affect their life chances. The book offers examples of how adopting multiple perspectives on research can provide a rich explanatory analysis of the construct of 'deficit' in a range of domains.

Key practitioners and researchers explore how people routinely and at particular sites are discursively constructed as deficient in ways that may affect their life chances. The book offers examples of how adopting multiple perspectives on research can provide a rich explanatory analysis of the construct of 'deficit' in a range of domains.

This book presents an innovative institutional transpositional ethnography that examines the textual trajectory of "the life of a calling script" from production by corporate management and clients to recontextualization by middle management and finally to application by agents in phone interactions.

An examination of how the commercialization of professional practice is implicated in its organizational discourses. Drawing on a study of ELT colleges, the book explores how teaching practices are permeated and challenged by a 'discourse of commercialization' through which market priorities become normative in teachers' professional lives.

Despite the inroads made by women in the professions, the glass ceiling remains a persistent barrier to their career progression. Using a range of interactional sociolinguistic data this publication investigates the crucial role that gendered discourses play in perpetuating workplace gender inequalities.

This book presents an innovative institutional transpositional ethnography that examines the textual trajectory of "the life of a calling script" from production by corporate management and clients to recontextualization by middle management and finally to application by agents in phone interactions.