Books in the The McGraw-Hill Professional Education Series series

Features 24 strategies and action steps which you can use to communicate the performance you expect from your employees. This book shows you how to: manage performance; work with employees; set performance incentives; align employee goals; conduct reviews; identify causes; recognize success; manage conflict; and, document performance.

Provides 24 tips, tools, and lessons for building mutually beneficial relationships and cultivating them as opportunities arise. This book outlines a specific plan to: learn to network; surpass fears; control body language; find opportunities; socialize with savvy; talk tactically; overcome limits; and, follow up right.

Offers 24 lessons that explain the fundamentals of Six Sigma. This book explains how to: eliminate defects, cut costs; use statistics; choose projects carefully; measure smart; and, map the process.

Features 24 time-saving tools and techniques that you can put to use to make every minute on the job more productive. This book reveals secrets for anticipating instead of reacting, eliminating procrastination, and delegating tasks.

Provides specific strategies and actions you can take to understand difficult people, recognize why they act the way they do, and influence them to change their behavior toward the positive. This results-driven guide tells you what you need to know about forces that compel people to be difficult and the ten most unwanted behaviors.

Work teams succeed only when they can eliminate rivalries and focus their different perspectives and skills on solving the problem or challenge at hand. This book shows you how to build such teams, working with individual members as well as the collective team to produce creative, consistent, and decisive results every time.

The Powell Principles details the decision-making habits, success strategies, and leadership philosophies of Secretary of State Colin Powell. Filled with insights that are as refreshingly honest as they are grittily real, this concise, no-nonsense book reveals the keys to Powell's unprecedented success, keys that include: Walk the talk Be a dis-organizer Let change lead growth Be prepared to piss people off Check your ego at the door Push the envelope Let situation dictate strategy Challenge the pros Trust those in the trenches Prepare to be lonely Colin Powell rose from the hardscrabble streets of the Bronx to become the man Newsweek calls "e;...the most respected figure in American public life."e; Let The Powell Principles introduce you to the principles that drove him to the top and provide you with a blueprint for inspiring anyone--including yourself--to achieve extraordinary levels of professional success.

Inspire your people and achieve breakthrough productivity Packed with inside tips on achieving performance levels once thought unattainable, How to Manage Performance provides you with the goal-focused, commonsense tools you need to stimulate productivity in any environment. Get the hands-on knowledge and insight you need to: Modernize your thinking Work with employees Set performance incentives Plan precisely with clear goals Conduct effective reviews Identify causes Recognize success Use cooperative communication Manage conflict with grace Document performance Develop employees Continuously improve your system How to Manage Performance will help you increase the productivity of your staff, improve morale, and align individual employee performance with the goals of your organization.