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Conversations with Things

- UX Design for Chat and Voice

About Conversations with Things

Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating--sometimes even offensive or biased. Conversations with Things teaches you how to design conversations that are useful, ethical, and human-centered--because everyone deserves to be understood, especially you.

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  • Language:
  • English
  • ISBN:
  • 9781933820262
  • Binding:
  • Paperback
  • Pages:
  • 320
  • Published:
  • March 31, 2021
  • Dimensions:
  • 152x228x22 mm.
  • Weight:
  • 468 g.
Delivery: 1-2 weeks
Expected delivery: January 4, 2025
Extended return policy to January 30, 2025
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    Cannot be delivered before Christmas.
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Description of Conversations with Things

Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating--sometimes even offensive or biased. Conversations with Things teaches you how to design conversations that are useful, ethical, and human-centered--because everyone deserves to be understood, especially you.

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