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Customer Service in the Hospitality Industry

About Customer Service in the Hospitality Industry

Discover the art of exceptional customer service in the hospitality industry. This guide explores the importance of personalized guest experiences, the role of technology in enhancing service delivery, and strategies for handling challenging situations with finesse. From welcoming guests with warmth to implementing continuous improvement strategies, learn how to create unforgettable moments that leave a lasting impression. Elevate your hospitality business by prioritizing guest satisfaction and building a culture of excellence. Start your journey towards success through excellent customer service today.

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  • Language:
  • English
  • ISBN:
  • 9798857334829
  • Binding:
  • Paperback
  • Pages:
  • 68
  • Published:
  • August 13, 2023
  • Dimensions:
  • 152x229x13 mm.
  • Weight:
  • 340 g.
Delivery: 1-2 weeks
Expected delivery: January 4, 2025
Extended return policy to January 30, 2025
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    Cannot be delivered before Christmas.
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Description of Customer Service in the Hospitality Industry

Discover the art of exceptional customer service in the hospitality industry. This guide explores the importance of personalized guest experiences, the role of technology in enhancing service delivery, and strategies for handling challenging situations with finesse. From welcoming guests with warmth to implementing continuous improvement strategies, learn how to create unforgettable moments that leave a lasting impression. Elevate your hospitality business by prioritizing guest satisfaction and building a culture of excellence. Start your journey towards success through excellent customer service today.

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