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Developments in the Call Centre Industry
- Analysis, Changes and Challenges
- Binding:
- Hardback
- Pages:
- 224
- Published:
- June 14, 2006
- Dimensions:
- 156x234x18 mm.
- Weight:
- 453 g.
Delivery:
2-4 weeks
Expected delivery: December 19, 2024
Description of Developments in the Call Centre Industry
Drawing on contributions from a diverse range of countries including the USA, the UK, India, Australia, South Korea, Germany, Greece and Sweden, this book conducts an analysis of call centres worldwide.
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