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Exploring Service Science

- 10th International Conference, IESS 2020, Porto, Portugal, February 5-7, 2020, Proceedings

part of the Lecture Notes in Business Information Processing series

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About Exploring Service Science

This book is structured in six parts, based on the six main conference themes, as follows: Customer Experience, Data Analytics in Service, Emerging Service Technologies, Service Design and Innovation, Service Ecosystems, and Service Management.

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  • Language:
  • English
  • ISBN:
  • 9783030387235
  • Binding:
  • Paperback
  • Pages:
  • 400
  • Published:
  • January 6, 2020
  • Edition:
  • 12020
  • Dimensions:
  • 155x235x0 mm.
  • Weight:
  • 629 g.
Delivery: 2-4 weeks
Expected delivery: December 26, 2024
Extended return policy to January 30, 2025

Description of Exploring Service Science

This book is structured in six parts, based on the six main conference themes, as follows: Customer Experience, Data Analytics in Service, Emerging Service Technologies, Service Design and Innovation, Service Ecosystems, and Service Management.

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