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- Effective Tips to Deal With Stubborn People (How to Deal With Nasty Customers and Demanding Bosses)
vThis book is such a good resource. Very thought-provoking and educational on people and their demeanor. I have worked with the public since I was 17 and know that it can be a difficult job, but there are helpful tools included here. The smaller the staff, the more needed the book is, in my opinion. However, dealing with difficult people in life is a necessity. I don't know of one person that will make it through life without facing someone difficult at some point. The author did a very good job of describing how to help in these areas. Definitely recommend.
This book is such a good resource. Very thought-provoking and educational on people and their demeanor. I have worked with the public since I was 17 and know that it can be a difficult job, but there are helpful tools included here. The smaller the staff, the more needed the book is, in my opinion. However, dealing with difficult people in life is a necessity. I don't know of one person that will make it through life without facing someone difficult at some point. The author did a very good job of describing how to help in these areas. Definitely recommend.
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