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- Powerful Tactics for Dealing With Difficult People (The Art of Dealing With Difficult People - No More Conflict)
I would recommend this book to anyone struggling with dark and gloomy thoughts. This book will help you with fixing your thought pattern and overcoming negativity.
This book touches on Emotional Intelligence as the the secret in dealing with difficult people. Emotional intelligence as defined in this book is to be able to deal with other people regardless of whether they are difficult or not, the ability to understand oneself as well as others. The advice laid out in this book is summarized into developing your EQ to be able to understand the different types of difficult people you encounter everyday.
This book brings useful material to light that will be very helpful for managing your expectations. Once those expectations are made more reasonable, so will your responses to unpleasant people. This material has always been vital to those of us who are in leadership in spaces as varied as including home, with family, work, and school. I highly recommend you this easy-to-read book.
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