We a good story
Quick delivery in the UK

Human Connection at Work; How to use the principles of Nonviolent Communication in a professional way

About Human Connection at Work; How to use the principles of Nonviolent Communication in a professional way

Nowadays people expect to be treated well when they go to the dentist, the supermarket or when they are connecting with their IT-support. If they are not they might turn to someone else the next time they need that service or product. Being professional and staying human might be the biggest competitive advantage of our time. It is said that the cost of attracting a new customer is six times the cost of keeping an old one. This book clarifies how you can be professional and human at the same time. Actually the author claims that it is only when you are truly human that you can be professional. Communication tools for many different kinds of situations. Support in dealing with "difficult people" or challenging dilemmas. Plenty of useful ideas that can be implemented directly. And much more...

Show more
  • Language:
  • English
  • ISBN:
  • 9789187489563
  • Binding:
  • Paperback
  • Pages:
  • 172
  • Published:
  • August 12, 2017
  • Dimensions:
  • 154x230x13 mm.
  • Weight:
  • 274 g.
Delivery: 1-2 weeks
Expected delivery: December 8, 2024

Description of Human Connection at Work; How to use the principles of Nonviolent Communication in a professional way

Nowadays people expect to be treated well when they go to the dentist, the supermarket or when they are connecting with their IT-support. If they are not they might turn to someone else the next time they need that service or product. Being professional and staying human might be the biggest competitive advantage of our time. It is said that the cost of attracting a new customer is six times the cost of keeping an old one.
This book clarifies how you can be professional and human at the same time. Actually the author claims that it is only when you are truly human that you can be professional.
Communication tools for many different kinds of situations.
Support in dealing with "difficult people" or challenging dilemmas.
Plenty of useful ideas that can be implemented directly.
And much more...

User ratings of Human Connection at Work; How to use the principles of Nonviolent Communication in a professional way



Find similar books
The book Human Connection at Work; How to use the principles of Nonviolent Communication in a professional way can be found in the following categories:

Join thousands of book lovers

Sign up to our newsletter and receive discounts and inspiration for your next reading experience.