We a good story
Quick delivery in the UK

ITIL INTERMEDIATE OPERATIONAL SUPPORT &

About ITIL INTERMEDIATE OPERATIONAL SUPPORT &

ITIL Intermediate Operational Support and Analysis 4 daysThis 4 day course leads to the ITIL Certificate Operational Support and Analysis OSA. This is a free-standing qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.Youll learn You get a deeper understanding of the part of the ITIL framework related to the enforcement of IT service operation. This course is designed for individuals who require a deep understanding of Operational Support and Analysis functions and processes and how they may be used to enhance the

Show more
  • Language:
  • English
  • ISBN:
  • 9789401801485
  • Binding:
  • Paperback
  • Pages:
  • 408
  • Published:
  • March 23, 2017
  • Dimensions:
  • 296x210x39 mm.
  • Weight:
  • 1304 g.
  In stock
Delivery: 3-5 business days
Expected delivery: December 1, 2024

Description of ITIL INTERMEDIATE OPERATIONAL SUPPORT &

ITIL Intermediate Operational Support and Analysis 4 daysThis 4 day course leads to the ITIL Certificate Operational Support and Analysis OSA. This is a free-standing qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.Youll learn You get a deeper understanding of the part of the ITIL framework related to the enforcement of IT service operation. This course is designed for individuals who require a deep understanding of Operational Support and Analysis functions and processes and how they may be used to enhance the

User ratings of ITIL INTERMEDIATE OPERATIONAL SUPPORT &



Join thousands of book lovers

Sign up to our newsletter and receive discounts and inspiration for your next reading experience.