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Kundenzufriedenheit, Kundenloyalitat und Kundenprofitabilitat in Strukturgleichungsmodellen
- Eine kausalorientierte Performance-Measurement-Analyse
- Binding:
- Paperback
- Pages:
- 108
- Published:
- December 20, 2011
- Dimensions:
- 254x178x6 mm.
- Weight:
- 200 g.
Delivery:
1-2 weeks
Expected delivery: September 21, 2025
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