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Managing Difficult, Frustrating, and Hostile Conversations
- Strategies for Savvy Administrators
- Binding:
- Paperback
- Pages:
- 168
- Published:
- May 11, 2005
- Edition:
- 2
- Dimensions:
- 228x155x10 mm.
- Weight:
- 260 g.
Delivery:
1-2 weeks
Expected delivery: December 12, 2024
Description of Managing Difficult, Frustrating, and Hostile Conversations
Be prepared to manage stressful situations before they happen. The second edition of this best-selling resource provides updated content and uncovers effective strategies for dispelling common sensitive situations.
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