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Mastering Contact Center Performance

About Mastering Contact Center Performance

The Ultimate Guide to Measuring and Improving Customer Service Performance. This tool will help you to measure and improve your contact center's performance. You will also be able to improve your benchmarking results by comparing with other contact centers and know when you have made accurate and valid comparisons.

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  • Language:
  • English
  • ISBN:
  • 9780990626039
  • Binding:
  • Paperback
  • Pages:
  • 192
  • Published:
  • October 11, 2023
  • Dimensions:
  • 216x10x279 mm.
  • Weight:
  • 458 g.
Delivery: 1-2 weeks
Expected delivery: May 24, 2025

Description of Mastering Contact Center Performance

The Ultimate Guide to Measuring and Improving Customer Service Performance. This tool will help you to measure and improve your contact center's performance. You will also be able to improve your benchmarking results by comparing with other contact centers and know when you have made accurate and valid comparisons.

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