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Maximizing Call Center Performance

- 136 Innovative Ideas for Increasing Productivity and Customer Satisfaction

About Maximizing Call Center Performance

This text gives examples of how companies can leverage call centre technology to serve their unique needs, and how at the same time they can create a positive experience for customers. Solutions from leading call centres are provided for the problems behind basic call centre functions.

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  • Language:
  • English
  • ISBN:
  • 9781138412347
  • Binding:
  • Hardback
  • Pages:
  • 137
  • Published:
  • July 26, 2017
  • Dimensions:
  • 156x234x0 mm.
  • Weight:
  • 453 g.
Delivery: 2-3 weeks
Expected delivery: December 14, 2024

Description of Maximizing Call Center Performance

This text gives examples of how companies can leverage call centre technology to serve their unique needs, and how at the same time they can create a positive experience for customers. Solutions from leading call centres are provided for the problems behind basic call centre functions.

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