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Measure What Matters to Customers
- Using Key Predictive Indicators (KPIs)
- Binding:
- Hardback
- Pages:
- 208
- Published:
- October 17, 2006
- Dimensions:
- 163x231x20 mm.
- Weight:
- 422 g.
Delivery:
2-4 weeks
Expected delivery: October 24, 2024
About Ronald J. (VeraSage Institute in California Baker
View all books by Ronald J. (VeraSage Institute in California BakerDescription of Measure What Matters to Customers
Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.
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