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Mystery Shopping als Instrument zur Bewertung von Dienstleistungsqualitat
- Eine kritische Analyse
- Binding:
- Paperback
- Pages:
- 128
- Published:
- November 21, 2007
- Dimensions:
- 210x148x7 mm.
- Weight:
- 163 g.
Delivery:
1-2 weeks
Expected delivery: August 29, 2025
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