Books published by American Society for Training & Development

Surpass the Basics of Virtual TrainingAs virtual training continues as a go-to, effective learning option, and platform providers improve functionality, trainers and facilitators need to take their skills to the next level. Written by expert facilitator Diana L. Howles, this book goes beyond the basics of virtual training and online synchronous instruction, providing in-depth insights into advanced challenges. Next Level Virtual Training introduces the Virtual Trainer Capability Model, which identifies eight areas of expertise for the top virtual professional. A train-the-virtual-trainer resource, this book will guide you developing the specific knowledge and skills to facilitate online interactivity, manage multitasking, be technically fluent, oversee logistics and troubleshooting, leverage your voice, and engage virtual learners. Importantly, this book is about actionable tips, strategies, and techniques rather than the technologies. Inside yoüll find comprehensive chapters on developing on-camera competence; applying learning experience design to live online learning; and preparing for the combination of onsite and online learners together in a post-pandemic hybrid work environment.Whether you are a virtual trainer, a live online facilitator, a synchronous educator, an online adult education instructor, this book is for you. It is also for designers, developers, evaluators, and producers of virtual learning.

Demonstrates the value of finding a mentor at any stage of your career; explains the different types of mentoring relationships; describes how to build significant mentoring relationship with trust and respect; discusses setting expectations and developmental goals; and equips you with practical tools for achieving your learning goals.

Explains why new manager orientation is critical for bridging the gap between when employees join management and when they receive development. Sharlyn Lauby details management orientation and how it differs from other management development programs; why a manager-specific program is needed; and ways to gain support for these programs.

Details a five-step process for creating a culture of excellence. Jacqueline Burandt provides ways to use award applications as a benchmark for developing change; a list of benefits to elicit C-suite support; guidance on how to align with internal and external parties; and tools for building and sustaining a high-quality learning organisation.

Introduces the Results Come First framework. Chris Adams and Beth Hughes show how results should come first when engaging with clients; the forces that may throw off the balance of your development initiative; and examples of how the framework works in action.

Provides a modern approach to giving performance feedback. Ben Locwin discusses the importance and challenges of giving feedback; why discussions go wrong; how to personalize feedback discussions; considerations for measuring the effectiveness of discussions; and tools to assist managers in providing feedback more effectively.

A learning management system is the cornerstone of any organisation's online training and development. Konstance Allen details what an LMS is capable of; the individuals who should be on your LMS selection committee; how to create a request for information; and the type of support you should expect from an LMS supplier.

Move beyond reactively developing shadowing and rotational programs to proactively championing them at your organisation. Mia Mulrennan explains what shadowing and rotational programs are; reasons for building these programs; simple tools to use to get started; and how to achieve programs that help learning ""stick"" and produce winning outcomes.

In Leadership Lessons for Any Occasion: Stories of Our Mothers, executive coaches and authors Ed and Nila Betof have collected stories from a wide range of leaders, teachers, coaches, and talent development professionals about how their mothers guided their paths to helping others lead resourceful, meaningful lives. Explore these stories as a way to reconnect with your own mother's legacy—or as a source of insight to share with your mentees and learners.

Lecturing on its own is ineffective. But what's the alternative? Use the easily replicable Cafeteria Learning model to combine the best of brain science and learning theory with the power of choice. Improve the retention and engagement of your learning programs. This book will show you how.

Microlearning - training delivered in short bursts - can provide the just-in-time learning employees need. Microlearning to Boost the Employee Experience explains how to build a microlearning library to promote effective workplace training. Author Elise Greene Margol shares why microlearning is valuable and provide tips for creating suitable content for a microlibrary.

Explains how fear, laziness, and resignation can keep employees from reaching their potential, even when they want to improve. The authors discuss how provocative coaching - or ""playing the devil's advocate while being on the side of the angels"" - can help people get past the feelings that are blocking them from making a positive change.

Takes a practical approach to working in teams. From identifying team strengths to developing strong, trusting relationships, this title applies the author's expertise and background with sales teams propelling you and your team to maximum performance. It is suitable for team members - leaders and players.

Provides time-bound and budget-strapped managers with the implementation tools and techniques to develop their team members cost-effectively using organic opportunities found all around their workplace. With real-life examples, case studies, and hands-on worksheets and exercises, this is a tremendous asset for everyone interested in developing highly competent, engaged, and skilled workers.