Books published by IGI Global

Develops electronic customer relationship management strategies for achieving customer satisfaction and explains the concepts and uses of electronic customer relationship management to meet strategic objectives, improve customer loyalty, and build brand image.

Develops electronic customer relationship management strategies for achieving customer satisfaction and explains the concepts and uses of electronic customer relationship management to meet strategic objectives, improve customer loyalty, and build brand image.

Focuses on the revival of societal institutions after events such as natural disasters, pandemics, political turmoil, and global crises, and looks toward building more resilient structures. The book offers novel approaches and looks at the implications for countries to improve the social system through these novel approaches.

Focuses on the revival of societal institutions after events such as natural disasters, pandemics, political turmoil, and global crises, and looks toward building more resilient structures. The book offers novel approaches and looks at the implications for countries to improve the social system through these novel approaches.

Discusses theoretical foundations and empirical studies of cybersecurity implications in global digital transformation and considers cybersecurity challenges in diverse business areas. The book covers a range of topics, including artificial intelligence, social commerce, and data leakage.

Highlights the challenges of energy conservation and current scenarios of existing fossil fuel uses along with pollution potential of burning fossil fuel. The book further promotes the inventory, assessment, and use of biomass, pollution control, and techniques.

Highlights the challenges of energy conservation and current scenarios of existing fossil fuel uses along with pollution potential of burning fossil fuel. The book further promotes the inventory, assessment, and use of biomass, pollution control, and techniques.

Considers recent advancements in big data and computational intelligence across fields and disciplines and discusses the various opportunities and challenges of adoption. The book covers a range of topics, including deep learning, data mining, smart environments, and high-performance computing.

Considers recent advancements in big data and computational intelligence across fields and disciplines and discusses the various opportunities and challenges of adoption. The book covers a range of topics, including deep learning, data mining, smart environments, and high-performance computing.

Proposes and analyses gamification as a pedagogical innovation that can enable the renewal of the teaching and learning process of history, facilitating the active learning of historical thinking concepts while influencing students' conceptions of history as a discipline and as a school subject.

Proposes and analyses gamification as a pedagogical innovation that can enable the renewal of the teaching and learning process of history, facilitating the active learning of historical thinking concepts while influencing students' conceptions of history as a discipline and as a school subject.

Outlines key issues that must be addressed if accreditation agencies globally are to achieve their primary objective of ensuring that universities and the degree programs they offer are of even greater quality than they are at present. The book covers a range of topics, including leadership, assessment and sustainability.

Outlines key issues that must be addressed if accreditation agencies globally are to achieve their primary objective of ensuring that universities and the degree programs they offer are of even greater quality than they are at present. The book covers a range of topics, including leadership, assessment and sustainability.

Discusses the role of architecture and the built environment on communities, ecology, and society; relevant issues related to the production of sustainable built environments; and the socio-cultural integration aspects of innovative architectural designs in urban settings.

Introduces a new model of reframing autism spectrum disorder inclusion for professors of preliminary teacher candidates and provides meaningful understanding and support for professors who prepare preliminary teacher candidates.

Introduces a new model of reframing autism spectrum disorder inclusion for professors of preliminary teacher candidates and provides meaningful understanding and support for professors who prepare preliminary teacher candidates.

An innovative guide for those interested in pursuing child life in diverse settings with the education and credentials received through their child life certification and addresses issues the field currently faces related to saturation of the field, burn out, and diversity, equity, and inclusion.

Considers how circular economy systems are implemented and managed in practice, which strategic alliances firms pursue, and how they are coordinated through negotiation and agreements. The book also considers the technologies that circular economy systems use to achieve circularity and how performances are measured.

Considers how circular economy systems are implemented and managed in practice, which strategic alliances firms pursue, and how they are coordinated through negotiation and agreements. The book also considers the technologies that circular economy systems use to achieve circularity and how performances are measured.

Analyses forms of violence against vulnerable groups and minorities, states their civil rights, and illustrates the forms of weakening and violence supported by authorities against their own citizens. The book also highlights the challenges for people marked as unequal or weak and the possibilities that the 21st century offers to empower them.

Analyses forms of violence against vulnerable groups and minorities, states their civil rights, and illustrates the forms of weakening and violence supported by authorities against their own citizens. The book also highlights the challenges for people marked as unequal or weak and the possibilities that the 21st century offers to empower them.

Proposes an objective view of the effect that social justice and online public debates had on brands by describing and reporting the real situation in China where brands faced a public outcry after a controversial event and by considering how the brands were affected.

Proposes an objective view of the effect that social justice and online public debates had on brands by describing and reporting the real situation in China where brands faced a public outcry after a controversial event and by considering how the brands were affected.

Explains the positive medical and psychological effects of literature and writing during a pandemic at a time when isolation prevented people from engaging with others socially. The book covers a range of topics, including clinical psychology, brain neurology, and stress.

Explains the positive medical and psychological effects of literature and writing during a pandemic at a time when isolation prevented people from engaging with others socially. The book covers a range of topics, including clinical psychology, brain neurology, and stress.

Explores the routes of millennial leaders for ascension through the educational and corporate ranks, along with the challenges, lessons learned, and qualifications needed to be successful. The book provides narratives and insights on the millennial leader, leadership qualities needed of future leaders, and delves into successful millennial.

Explores the routes of millennial leaders for ascension through the educational and corporate ranks, along with the challenges, lessons learned, and qualifications needed to be successful. The book provides narratives and insights on the millennial leader, leadership qualities needed of future leaders, and delves into successful millennial.

Explores the latest findings on how children learn by discussing global policies and educational practices, considering professional expectations, establishing parent relationships that enhance communication, creating an effective learning environment that meets all students' needs, and using technology wisely.

Explores the latest findings on how children learn by discussing global policies and educational practices, considering professional expectations, establishing parent relationships that enhance communication, creating an effective learning environment that meets all students' needs, and using technology wisely.

Explores experiences in different managerial, organisational, and entrepreneurial issues, particularly from the perspective of emerging countries. By investigating different levels with interdisciplinary approaches and integrative frameworks, the book advances new perspectives for future research.