Books published by Kendall/Hunt Publishing Co ,U.S.

Intended for use as a textbook in the introductory course in engineering drawing and computer aided modeling for undergraduate engineering students, 3D Modeling for Advanced Design and Application focuses on the principals of engineering graphics for sketching drawings according to the standards in mechanical engineering.

Although a nascent field of research, customer experience management has become an important research and management topic in today's interconnected world. This book highlights how service management can be most effectively used to create positive customer experiences in all industry sectors.