Books published by Kogan Page Ltd

Learning Through Storytelling in Higher Education explores ways of using storytelling as a teaching and learning tool. When storytelling is formalized in meaningful ways, it can capture everyday examples of practice and turn them into an opportunity to learn - encouraging both reflection, a deeper understanding of a topic and stimulating critical thinking skills. The technique can accommodate diverse cultural, emotional and experiential incidents, and may be used in many different contexts eg formal/informal; one-on-one/group setting.The authors outline the different models of storytelling and explain how to make use of this technique and encourage a ''storytelling culture'' within the workplace or in tutorial sessions.Academic yet accessible, this book provides a new perspective on learning techniques and will be a great asset to any educator looking to improve reflective practice.

This practical guide examines how to research customer satisfaction and loyalty from both a client and supplier perspective, and how to get the best results from such research.

First Published in 1999. Routledge is an imprint of Taylor & Francis, an informa company.

comprehensive guide to making a success of facilitation

Problem-based learning is a way of constructing and teaching courses using problems as the stimulus and focus for student activity. This edition looks at the topic in the light of changes since the first edition (1991). There are new chapters on the impact of PBL, and inquiry and action learning.

Written to meet the demand for additional support of staff development programmes, this practical handbook introduces the key issues surrounding this area, covers various topics in detail, and provides inspiration for those in the field.

This volume looks at the issues involved in integrating new technologies within the education process. It includes activities, case studies and notes for use by all teaching in higher education.

First Published in 2001. Routledge is an imprint of Taylor & Francis, an informa company.

This toolkit of facilitation techniques should provide readers with all they need to develop and hone their facilitation skills. Complete with case studies of the techniques in action Practical Facilitation covers traditional techniques and many new approaches such as the use of music, drama and storytelling.

This introduction to facilitation should provide educators and trainers with all they need to understand and develop facilitation skills. With a critical synthesis of established and current theory Understanding Facilitation marries rigorous academic research with real world examples.

Problem-based learning (PBL) is becoming widely used in higher education. Popular in the medical sciences, PBL is now finding applications beyond - in engineering, sciences and architecture - and is widely applicable in many fields. It is a powerful teaching technique that appeals to students and educators alike. This book will be of great value to those who want to improve their use of PBL and for those who want to learn more and implement it. It provides compelling accounts of experiences with PBL from eight countries including the UK, US, Canada, Australia and New Zealand, and gives readers the opportunity to understand PBL and to develop strategies for their own curriculum, in any subject and at many levels.