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Books published by Silver Beach

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  • - How Digital Is Killing Our Planet-and What We Can Do About It
    by Gerry McGovern
    £17.49

  • - A How-to Guide
    by Gerry McGovern
    £16.99

    Essence of Top Tasks is a prioritized list of what matters most to customers. You then continuously improve these top tasks based on evidence of customers trying to complete them. Developed as a result of 15 years of research and practice. Implemented by some of the world's largest organizations: Cisco, Microsoft, NetApp, IBM, Google, European Union, Toyota, Tetra Pak, and hundreds more. More than 300,000 customers have participated in Top Tasks studies in over 40 countries and 30 languages.

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