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Quality at home for older people

- Involving service users in defining home care specifications

About Quality at home for older people

The government's NHS Plan emphasises the importance of services users' views. This report provides practical guidance on how to ensure that older people's views are heard, acted on, and monitored, in relation to service quality. It makes recommendations for ensuring that older people's views become an integral part of home care service provision.

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  • Language:
  • English
  • ISBN:
  • 9781861343529
  • Binding:
  • Paperback
  • Pages:
  • 80
  • Published:
  • June 5, 2001
  • Dimensions:
  • 210x295x6 mm.
Delivery: 2-4 weeks
Expected delivery: December 29, 2024
Extended return policy to January 30, 2025

Description of Quality at home for older people

The government's NHS Plan emphasises the importance of services users' views. This report provides practical guidance on how to ensure that older people's views are heard, acted on, and monitored, in relation to service quality. It makes recommendations for ensuring that older people's views become an integral part of home care service provision.

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