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Scorecards for Results
- A Guide for Developing a Library Balanced Scorecard
- Binding:
- Paperback
- Pages:
- 112
- Published:
- May 31, 2008
- Dimensions:
- 176x250x8 mm.
- Weight:
- 282 g.
Delivery:
1-2 weeks
Expected delivery: December 6, 2024
Description of Scorecards for Results
A balanced Scorecard is a performance measurement tool popularized by Robert Kaplan and David Norton in a 1993 "Harvard Business Review" article and subsequently refined by them and others. This title not only explains the original model in terms librarians can relate to, but adapts it to better meet the needs of the library community.
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