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Self-Service in the Internet Age

- Expectations and Experiences

About Self-Service in the Internet Age

Dave Oliver, Celia Romm and Fay Sudweeks This book follows previous texts: Celia Romm and Fay Sudweeks (eds) (1998), Doing Business Electronically: A Global Perspective of Electronic Commerce, and Fay Sudweeks and Celia Romm (eds) (1999) Doing Business on the Internet: Opportunities and Pitfalls.

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  • Language:
  • English
  • ISBN:
  • 9781848002067
  • Binding:
  • Hardback
  • Pages:
  • 276
  • Published:
  • November 27, 2008
  • Edition:
  • 2009
  • Dimensions:
  • 155x235x17 mm.
  • Weight:
  • 544 g.
Delivery: 2-3 weeks
Expected delivery: January 11, 2025
Extended return policy to January 30, 2025
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Description of Self-Service in the Internet Age

Dave Oliver, Celia Romm and Fay Sudweeks This book follows previous texts: Celia Romm and Fay Sudweeks (eds) (1998), Doing Business Electronically: A Global Perspective of Electronic Commerce, and Fay Sudweeks and Celia Romm (eds) (1999) Doing Business on the Internet: Opportunities and Pitfalls.

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