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Service Excellence in Tourism and Hospitality
- Insights from Asia
part of the Tourism, Hospitality & Event Management series
- Binding:
- Hardback
- Pages:
- 220
- Published:
- January 20, 2021
- Edition:
- 12021
- Dimensions:
- 155x235x0 mm.
- Weight:
- 524 g.
Delivery:
2-3 weeks
Expected delivery: January 12, 2025
Description of Service Excellence in Tourism and Hospitality
Service operations management in the tourism and hospitality industry requires a high level of coordination, communication and facilitation to satisfy visitors.
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