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South Africa's BPO Service Advantage
- Becoming Strategic in the Global Marketplace
part of the Technology, Work and Globalization series
- Binding:
- Hardback
- Pages:
- 211
- Published:
- February 12, 2015
- Dimensions:
- 245x166x19 mm.
- Weight:
- 512 g.
Delivery:
2-3 weeks
Expected delivery: October 10, 2024
Description of South Africa's BPO Service Advantage
Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.
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