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The Customer Loyalty Pyramid
- Binding:
- Hardback
- Pages:
- 280
- Published:
- November 29, 1997
- Dimensions:
- 156x235x17 mm.
- Weight:
- 552 g.
Delivery:
2-3 weeks
Expected delivery: September 3, 2025
Description of The Customer Loyalty Pyramid
Developing concepts and approaches that enable company owners and senior staff to create corporate commitment to customer advocacy and loyalty, this text identifies the new paradigms by which companies can achieve customer loyalty, including the Seven S Framework and Customer Loyalty PyramidSM.
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