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The Moderator's Survival Guide

- Handling Common, Tricky, and Sticky Situations in User Research

About The Moderator's Survival Guide

Describes the principles that should always guide your interactions with participants from a real-world perspective. This title provides you with examples of how to apply these principles across a variety of situations throughout the user research process, from technical difficulties to emotional outbursts to awkward interactions.

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  • Language:
  • English
  • ISBN:
  • 9780124047006
  • Binding:
  • Paperback
  • Pages:
  • 364
  • Published:
  • November 20, 2013
  • Dimensions:
  • 191x235x16 mm.
  • Weight:
  • 760 g.
  In stock
Delivery: 3-5 business days
Expected delivery: September 12, 2025

Description of The Moderator's Survival Guide

Describes the principles that should always guide your interactions with participants from a real-world perspective. This title provides you with examples of how to apply these principles across a variety of situations throughout the user research process, from technical difficulties to emotional outbursts to awkward interactions.

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