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The Review Response Genre
- Structures, Language, and Functions
- Binding:
- Hardback
- Pages:
- 192
- Published:
- October 25, 2023
- Dimensions:
- 156x234x13 mm.
- Weight:
- 463 g.
Delivery:
2-3 weeks
Expected delivery: December 14, 2024
Description of The Review Response Genre
Expanding the scope of the metadiscourse construct, Ho offers a comprehensive analysis of the online review response genre using hotel managers' responses to negative reviews posted by dissatisfied customers on TripAdvisor.
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