The Ruby Prtincess

When a typical family decides to spend hard earned money on a cruise, it's a serious investment.
It's a "Once in a Lifetime trip", and... they hope that it turns into a memory worth keeping. They depend on the advertised promises that they were exposed to, by the cruise ship company's advertising.
Corporations as large as Princess(R), who fail to deliver as promised, can make cruising EXTREMELY DISAPPOINTING.
And...Trying to get any satisfaction from a large corporation like Princess(R), is NOT possible for most of us. So, the average customer usually just 'quits trying' and accepts poor treatment. Apparently Princess(R) has come to depend on this response, and they're happy to watch as customers simply 'give up'.
Typically speaking, most 'travelers' have very little recourse, when things go sideways. If the cruise ship company doesn't treat them fair, most customers' just end up feeling cheated, and take it 'on-the-chin'. Just a few of these underhanded actions by a company like Princess(R) can spoil what could have been the best time that the customer has ever had.
As a published author I'm the exception. Number one I kept all my paperwork, and phone recordings, so I'm more than confident that everything that you read in this expose' is 100% accurate.
Do I think Princess(R) will try to drag me into court.
My God, I hope so!
In fact, I'm counting on it.