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This is Service Design Doing
- Binding:
- Paperback
- Pages:
- 500
- Published:
- January 18, 2018
- Dimensions:
- 233x187x25 mm.
- Weight:
- 850 g.
In stock
Delivery:
3-5 business days
Expected delivery: November 22, 2024
Description of This is Service Design Doing
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers.
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