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World Class Performance Through Total Quality:
- Binding:
- Hardback
- Pages:
- 188
- Published:
- September 9, 1992
- Dimensions:
- 160x16x241 mm.
- Weight:
- 453 g.
Delivery:
2-3 weeks
Expected delivery: October 12, 2025
Description of World Class Performance Through Total Quality:
One Introduction to Total Quality Management (TQM).- 1 - Total Quality Management - worldwide effect.- 2 - The management methodology.- 3 - TQM principles.- Two Implementation of TQM.- 4 - The executive/management role.- 5 - TQM structure and top-down requirements.- 6 - Quality policy.- 7 - Measurement.- 8 - Quality improvement teams.- 9 - Education and training.- 10 - Involvement and commitment.- 11 - Supplier strategy.- 12 - Time to market.- 13 - Organizational design.- 14 - Summary.- Three Tools and Techniques for TQM.
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