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A Guide to Customer Service Skills for the Service Desk Professional
- Binding:
- Paperback
- Pages:
- 400
- Published:
- March 14, 2010
- Edition:
- 3
- Dimensions:
- 189x235x19 mm.
- Weight:
- 741 g.
Delivery:
2-4 weeks
Expected delivery: December 20, 2024
Description of A Guide to Customer Service Skills for the Service Desk Professional
Explores the changing role of the service desk professional. This text focuses on providing individuals with practical instruction on the unique skill set needed to execute the expanding mission of the service desk.
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