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Account Episodes

- The Management or Escalation of Conflict

About Account Episodes

Responsibility and accountability are the issues at the heart of this book. An account episode is a four-phase interaction between an actor and an opponent. The basic questions addressed are under what circumstances an account episode is likely to be successful, and under which other conditions it is likely to founder.

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  • Language:
  • English
  • ISBN:
  • 9780521155021
  • Binding:
  • Paperback
  • Pages:
  • 236
  • Published:
  • August 25, 2010
  • Dimensions:
  • 155x228x16 mm.
  • Weight:
  • 396 g.
Delivery: 1-2 weeks
Expected delivery: January 2, 2025
Extended return policy to January 30, 2025
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Description of Account Episodes

Responsibility and accountability are the issues at the heart of this book. An account episode is a four-phase interaction between an actor and an opponent. The basic questions addressed are under what circumstances an account episode is likely to be successful, and under which other conditions it is likely to founder.

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