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An Evaluation of the Military Onesource Call Center in Select Groups of Callers
- Binding:
- Paperback
- Pages:
- 86
- Published:
- June 22, 2021
- Dimensions:
- 229x152x5 mm.
Delivery:
1-2 weeks
Expected delivery: November 17, 2024
Description of An Evaluation of the Military Onesource Call Center in Select Groups of Callers
The authors evaluate call quality, call outcomes, and caller satisfaction for the Military OneSource call center for military personnel and their families. They provide recommendations for operations and identify areas for future study.
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