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Be Our Guest (10th Anniversary Updated Edition)

- Perfecting the Art of Customer Service

About Be Our Guest (10th Anniversary Updated Edition)

Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. "Be Our Guest" highlights the key processes and best practices that have made Disney a trusted and revered brand around the world for more than 85 years. 224 pp.

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  • Language:
  • English
  • ISBN:
  • 9781423145844
  • Binding:
  • Hardback
  • Pages:
  • 224
  • Published:
  • November 7, 2011
  • Edition:
  • 10
  • Dimensions:
  • 169x231x21 mm.
  • Weight:
  • 450 g.
  In stock
Delivery: 3-5 business days
Expected delivery: December 8, 2024
Extended return policy to January 30, 2025

Description of Be Our Guest (10th Anniversary Updated Edition)

Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. "Be Our Guest" highlights the key processes and best practices that have made Disney a trusted and revered brand around the world for more than 85 years. 224 pp.

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