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Customer Service for Hospitality and Tourism
- Binding:
- Paperback
- Pages:
- 352
- Published:
- April 29, 2025
- Edition:
- 4
- Dimensions:
- 246x173x19 mm.
- Weight:
- 544 g.
In stock
Delivery:
3-5 business days
Expected delivery: September 24, 2025
About Simon (University of South Carolina) Hudson
View all books by Simon (University of South Carolina) HudsonDescription of Customer Service for Hospitality and Tourism
Fully revised and updated with brand new material and cases on issues surrounding sustainability and AI in the context of customer services, plus a brand new chapter on 'Customer service and sustainability'. Explains not only the theory behind the importance of customer service but how to put this theory into practice.
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